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Joined: Mar 2005
Posts: 2
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Joined: Mar 2005
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Can anyone point me to a web source deciphering these and when they came out. My 624 us a Y501Y 990325(m). This means nothing to me and doesn't readily translate into the version (dash) number for me.
I really can't understand why Panasonic (as well as the other pbx manufac) makes it so difficult to find out information. You acutally have to buy manuals on ebay to be able to find them and then they don't give a clue about this. Almost any other product that can be bought has online manuals as just part of their customer service.
Sorry for the rant. Any information would be most appreciated.
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Joined: Oct 2004
Posts: 684
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[QUOTE]Originally posted by xxxx4:
[B]Can anyone point me to a web source deciphering these and when they came out. My 624 us a Y501Y 990325(m).
the Y501Y is the version the 990235 is the date. so you would have a "-5" from the 03/25/1999
As far as why they don't have manuals readily available I agree is crazy. Panasonic is one of the worst. Their manuals are one of the worst written as well. Anyone certified on Panasonic is real loyal to this hush hush thing Panasonic has going. really bazaar. You can go to Avaya.com and download any manual, software etc. you want. go figure.
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Joined: May 2004
Posts: 324
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sorry i dont agree
panasonic installers can download all manuals including tech spec on all systems directly from their site pop me a mail and i will send you the link cant post here
ps only installers
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Peter, if they don't have the link on their public site I have to agree with OhioTelecom.
Panasonic thinks they are protecting their dealers but really what they are doing is turning off their customers.
When customers ask me why I don't handle Panasonic instead of Avaya, I tell them that I don't want to be married to Panasonic in terms of product commitments and their manuals and tech support are lousy.
I also tell them that with Panasonic they will be stuck with one dealer because there are so few. With Avaya I plan on handling all their future needs but if for some reason they are dissatisfied with us they can have their pick of many other dealers in the area.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Oct 2001
Posts: 4,043
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Hal, I don't know why your so bent out of shape on the certification. You don't and never did have to be certified on any of their analog systems. The TA624 is a small SOHO designed system that does not require certification.
Anyone can get a bad dealer no matter what brands they sell.
Even on the digital system, Panasonic isn't trying to protect their dealers but their CUSTOMERS.
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