atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems Ghost extension?

Hi,I live in Peru South America and have inherited duties to help maintain a kx-td1232 phone system at our org. office. I know a little about programming the system. My question is this:
We have standard phones hooked up to the system, except for the one Panasonic that is used for programming. Is it possible to assign several phone extensions to ring when one phantom extension number is dialed with the standard phones? Can I program this or do you have to have the special panasonic phones? I'm trying to get the DISA card to shunt unanswered calls to several extensions rather than just one. I have figured out how to do it to just one, but thought if I had a phantom extension there instead of an actual extension, I would be able to get it to transfer to several extentions. Thanks!

to answer your question yes

you would be best advised to setup a ring group
how this works is 1. a group no is set ie 190
2 you asign members to that group up to 10 members
3 you set the group type ie ring(all members ring at same time ) or circlur the ringing phones moves through group in the order you have input them into the members table,& is controled by the busy -no answer timers
if you want to ring them exts you would just ring ext 190 (in the above example
...or you can point your dil 1-1 lines or ddi lines at ext 190 also
however if it is a case you only want to make more phones ring for an incomming call
this setup would not suit insted you would use dil 1-n setup
please let us know what you would like to do & we will help sort

sorry for asking that question dam i should get used to reading the full post first yes the example would work for your requirments

sorry again

peter

how to set the hunt grp type & no:
Used to enable or disable hunting and set the Station Hunting type
for each hunting group. There are six Station Hunting types
available: Circular, Uniform Call Distribution (UCD), Ring, and No Reply . If
circular hunting is assigned for a group, all of the extensions in the
group are hunted until an idle one is found.
hunted until an idle one is found to permit AA Service. If UCD is
assigned, group members are hunted in circular way, starting at the
extension following the last one called. If Ring hunting is assigned,
all of the extensions in the group ring simultaneously. If No Reply
hunting is assigned, the extensions in the group are hunted in order
of registration for a programmed interval of time.
Selection • Hunting group number: 01 through 32
• Disable (no hunting) / Circular / VM (voice mail) /
AA (automated attendant) / UCD / Ring / No Reply
Default All hunting groups – Disable
Programming 1. Enter 106.
Display: Hunt Type
2. Press NEXT.
Display: Group NO?®
3. Enter a hunting group number.
To enter hunting group number 1, you can also press sp phone.
Display example: 01: Disable
4. Keep pressing autoans/mute until the desired selection is
displayed.
5. Press STORE.

Hunting Group Assignment to assign members

Assigns the extension numbers which belong to each hunting
group. An incoming call is hunted in the order of registration
except for Ring hunting.
Selection • Hunting group number: 01 through 32
• Extension number: 2 through 4 digits, 12 numbers (max.) /
Disable (No entry)
Default Location number 01 through 32 – Disable
Programming 1. Enter 131.
Display: Hunt Group Asn
2. Press sp phone.
Display: Group NO?®
3. Enter a hunting group number.
To enter hunting group number 01, you can also press NEXT.
Display example: 01:01 Disable
4. Enter an extension number.
To delete the current entry, press CLEAR.
To change the current entry, press CLEAR and enter the new number.
5. Press STORE.
6. To program another extension to the same group, press
sp phone and repeat steps 4 and 5.
7. To program another hunting group, press SELECT and
repeat steps 3 through 6.
8. Press END.

assignes the floating ext no ie)190

Description Assigns the floating numbers for the External Pager, modem,
Digital Test Access (DTA) and Hunting Groups. These numbers
can be used the same way extension numbers are used for station
access.
Selection • Floating station: KX-TD816 – Pager1 / Pager2 / DTA /
Hunting Groups 01 through 32
KX-TD1232 – Pager1 / Pager2 / Pager3 /
Pager4 / MODEM / DTA /
Hunting Groups 01 through 32
• Floating number: 2 through 4 digits
Default KX-TD816 – Pager 1=296; Pager 2=297; DTA=299;
Hunting Groups 01 through 32=Not stored
KX-TD1232 – Pager 1=296; Pager 2=297; Pager 3=396;
Pager 4=397; MODEM=399; DTA=299;
Hunting Groups 01 through 32=Not stored
Programming 1. Enter 813.
Display: FLT EXT NO.
2. Press NEXT to program Pager 1.
Display example: Pager1:EXT296
To program another floating station, keep pressing sp phone or conf
until the desired floating station is displayed.
3. Enter a floating number.
To program no floating number, press CLEAR.
To change the current entry, press CLEAR and enter the new floating
number.
4. Press STORE.

Thanks so much Peter! Because of your help, I was able to do this. One possible problem remains: It appears that if someone doesn't pick up one of the extensions that the DISA forwards the call to after the same number of rings set up in the IRNA feature that the system routes the call back to the DISA again. Any way around that?

what you could try is this setup another group ( 192 ) with the same exts then put a grp intercept ...or overflow to the 2nd group
the result should be 1 st grp 190 rings when the irna timer kicks in it should ring the 2nd grp same ext but in a different order
or add the same ext twice into the same gpr that way it will stay ringing longer in the grp
but i havent tryed either myself i rearly use disa not much of a call for it here

but maby the Gem : will have some ideas give it a try anway ...best of luck