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Joined: Jul 2003
Posts: 89
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Member
Joined: Jul 2003
Posts: 89 |
I need set up that when an extension call to operator "0" , if no answer go to voice mail
What programing I have to use?
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
Posts: 4,043 |
set up a mailbox for the operators extension and then
set that extension to call forward B/NA to the voicemail.
From the Oper. Ext. press Intercom, Fwd/dnd 5165 and hang up. If that extension has a mailbox it should go into it, if not you should get the main AA or custom greeting.
If this is a Pre -1 version you may have problems.
MrG
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Joined: Jul 2003
Posts: 89
Member
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Member
Joined: Jul 2003
Posts: 89 |
I am using for operator extension 121 jack 01, and for second operator ext 122 jack 22.
already set-up mb 121 and 122, and program fwd no answer to 165, but only if I dial 121 from any extension it go to voice mail, when dial 0 it ring 121 and 122 simultaneous for about 10 times then it disconnect. What do you think I need ti fix?
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Joined: Oct 2001
Posts: 4,043
Member
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Member
Joined: Oct 2001
Posts: 4,043 |
I'm not sure if this will work but we can try this.
Go into field 990, area 5, bit 15 and change it to a 1. remember to count right to left.
Then go into field 006 and disable Oper. #2
MrG
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Joined: Sep 2005
Posts: 16
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Joined: Sep 2005
Posts: 16 |
Just to clarify, are the callers dialing '0' from the voicemail or are these extensions on the phone system?
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