|
|
|
|
Joined: Mar 2004
Posts: 188
Member
|
|
Member
Joined: Mar 2004
Posts: 188 |
OK, I have 2 96 port cabinets...Everything works great!! But, they use MCO keys for the co's and if they're on one line and another rings in they don't even get the first little ring or beep or anything so unless they're sitting there staring at their phone, they don't know that the second call is coming in. Anyone have any ideas? I know that this can be done. I just can't get the right programming in there.
Cheryl McLean
Communications Done Right
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2004
Posts: 212
Member
|
|
Member
Joined: Mar 2004
Posts: 212 |
hi cheryl !was just looking @ the 576 docs and you must
enable off hook signaling in order to get
a an indication that a second call is coming in!!
|
|
|
|
|
Joined: Mar 2004
Posts: 188
Member
|
|
Member
Joined: Mar 2004
Posts: 188 |
That might just be the one that I was looking for. I'm going out there on Tuesday to do some other work so...I'll check the programming on that. THANKS!!
Cheryl McLean
Communications Done Right
|
|
|
|
|
Joined: Mar 2004
Posts: 212
Member
|
|
Member
Joined: Mar 2004
Posts: 212 |
i do not have the edocs for the 96 but
that has to be it just by what it said in the description let us know how you make out(:
|
|
|
|
|
Joined: Apr 2001
Posts: 1,390
Member
|
|
Member
Joined: Apr 2001
Posts: 1,390 |
Are your Keys set for MCO or ML? Just to clarify
|
|
|
|
|
Joined: Mar 2004
Posts: 212
Member
|
|
Member
Joined: Mar 2004
Posts: 212 |
does it not say mco in the header?
|
|
|
|
|
Joined: Mar 2004
Posts: 188
Member
|
|
Member
Joined: Mar 2004
Posts: 188 |
I got it!! It was definitely the off hook signaling thank you CountyWideComm for the help!!
Cheryl McLean
Communications Done Right
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
