NEED more info as to what you want.
If your talking about live person answering a call and wanting to send the outside caller straight to an ext milbox and not ring the phone, (or a phantom mailbox for that matter) that is
Voice Mail Transfer, requires a button to be programmed.
To program--Press PROGRAM button on idle phone- dial 99 - press the button you wish to make Voice Mail Transfer - Dial 8165 - press AUTODIAL/STORE
button- lift handset and replace. (165 being the VM pilot number, use your VM Pilot number if different)
To use - when on outside line call, press Voice Mail Transfer Button (this puts outside line on special hold) dial mailbox ext number or press desired DSS key - hang up.
If this is not what you want, please clarify and we will all try again!!
:toast: :toast:
