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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
Posts: 1,078 |
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
Posts: 1,078 |
cant say about software we never got software in the USA for our version of the 624 and as a good tech could set it one up in less than an hour through the the good ole keypad...
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Joined: Aug 2006
Posts: 5
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Joined: Aug 2006
Posts: 5 |
I agree. Our case is very special. We program the KXTA624 systems on a daily basis, due to changing conditions (eg, cut the phone to someone with a debt). So we have to use unattended fully automatic software. In the past we did that by hand in all our offices and it was a nightmare. But again, that is an unusual case. Thanks for all the feedback. I am now clear as to what to buy.
Incidentally, the software was written by us and is part of a much larger system.
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Joined: Sep 2006
Posts: 2
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Joined: Sep 2006
Posts: 2 |
I also have just bought the KX-TEA308 but regrettign it because for some reason I cannot program it from my PC! My older PABX worked perfectly with a software I bought from pbxsoftware.com. However, this new PABX did not work with teh software I had. So I bought a new version from the same vendor and it STILL does not work!
What's more is that they keep on mentioning the 'Maintanance Console' software that comes with the PABX - but I did not get it! Nor can I find it anywhere on the Internet.
Does ANYONE have any positive experiance with programming the KX-TEA308 from yoru PC? Please do share.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Call up the folks you bought PBX from and get the Panny software!!!!
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Joined: Sep 2006
Posts: 1
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Joined: Sep 2006
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Hi There. I own a company with two regular lines. My costumers complain all the time that lines are busy, but in those cases most of the time one of the lines is not busy. I also want them to hear this greeting message "Hi, thanks for calling us, please press 1 for sales..."
What kind of system you advice me to buy. We are a small company so I hope I can find a "configure yourself" system and an easy to maintain system. Thanks for your time
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Joined: Jan 2005
Posts: 15,402 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,402 Likes: 18 |
Welcome, Jacanas:
Before we can offer any in-depth assistance, we ask that you please fill out your profile completely.
It sounds as if your lines aren't programmed by your local service provider to "hunt". An easy way to test this is to pick up on your main number and dial that same number. If it's programmed correctly, your call will automamtically roll over to line two. If you get a busy signal, then you will need to call the telephone company's business office and have them add the hunting feature to your lines. There is a small montly charge for them to do this.
This is the only way to do this with any system using regular phone lines. The phone system you have cannot force calls to roll over between lines.
Ed Vaughn, MBSWWYPBX
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