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Joined: Dec 2006
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I have a situation When customer lifts a hand set or presses Sp-phone , a phone goes to intercom mode instead of line 1. that happens only on one of the phone set (extension), changing phones didn't help, so it seems to be I'm missing something in switching system. Equipment: Electronic modular switching system KX-T61610 EASA-PHONE Phone set: KX-T7320 I've got an installation manual, unfortunately couldn't found an answer. Appreciate responds
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Joined: Aug 2004
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That extension is programmed to have intercom as it's prime choice for off hook condition. It needs to be changed to line or line group.
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Joined: Dec 2006
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Do I need to program the phone itself or switch system trou ext:11
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Joined: Oct 2001
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At that extension press intercom, 721#. MrG
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Joined: Dec 2006
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Do i need to switch to a program mode on the switch system or on the phone it self?
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Joined: Oct 2001
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Move the phone switch to program. MrG
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Joined: Sep 2006
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back when i used to work for panasonic tech support and the 308 and 616 were the current systems out there, this was the most asked question that we recieved about those systems.
if i remember correctly, it was just "intercom then 721#" - you didn't have to move any switches.
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Joined: Dec 2006
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Thank you, Thank you, Thank you. Intercom then 721# worked
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