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Joined: Jan 2008
Posts: 3
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OP
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Joined: Jan 2008
Posts: 3 |
im really sorry ... im new in this field...
just bear with me.
i have a KX-TVA50 vps hooked up to a KX-TA824 hybrid analog system.
i set up everything correctly i think,
everything seems to be working fine and im getting all the features that i want,
BUT, i do not know how to access the GENERAL Mailbox.
i need to access it so whoever doesn't know my company personel extensions or for new customers who leave message on the General mailbox...
so my question is... how to i get into the General mailbox and access the VM's?
thank you in advance!
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
Posts: 1,078 |
I never use the built in GD Mail Box 998
I send no dtmf response and general delivery
calls to the receptionists or office mgr's mailbox let them sort it out and forward the messages to the proper place....
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Joined: Jan 2008
Posts: 3
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OP
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Joined: Jan 2008
Posts: 3 |
hehe thanks.... but it's mainly for the people who don't nkow how to use the phone system too well
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
Posts: 1,078 |
if you know what you are doing 998 will never get a hold of the call you can create a box
for general delivery...
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Joined: Jan 2008
Posts: 3
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OP
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Joined: Jan 2008
Posts: 3 |
ok... so create a box in the management perse 700
how do i go route everything to that box as the "general mail box"
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Joined: Oct 2005
Posts: 1,078
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Joined: Oct 2005
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Joined: Sep 2006
Posts: 121
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Joined: Sep 2006
Posts: 121 |
Originally posted by county wide:
if you know what you are doing 998 will never get a hold of the call you can create a box
for general delivery... true, if the programming is set up correctly about 998 calls out of 1000 will never reach mbx 998. j00ni3, i may be wrong, but you sound like an end user. my company services the ny area and for a reasonable fee we can come onsite and tweek your system to perfection. pm me if your interested.
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Joined: Jul 2006
Posts: 2,718 Likes: 11
Admin
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Admin
Joined: Jul 2006
Posts: 2,718 Likes: 11 |
Now, to answer the original question, #6 *998 gets you to mailbox 998.
The idea is to keep users out of the mailbox, but sometimes the default will be 998 from broken transfers.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Make a Gen box Ext200 or 101
point all custom services to time out/ zero out to 200 0r 101
make operator 200 or 101
make 998 move message from itself to 200 or 101 to cover the back door.
Put msg button for 200 or 101 on any phone that needs it.
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Joined: Sep 2006
Posts: 121
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Joined: Sep 2006
Posts: 121 |
I may be wrong, but i don't think you can make a msg button 200 on an 824 system. can you?
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