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#162383 06/23/08 03:43 PM
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We got a call from new customer wanting to install a tva50 on his 824, I've never worked on an 824 before, I just installed the 824 software and have a few questions.

1- I'm pretty sure that i need to do an APT integration, do I need to use two extensions (jacks 7 & 8) to utilize both ports on the tva50?

2- Where do I tell the co's to overflow to the voicemail?

Thanks in advance...


Aaron
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#162384 06/23/08 10:43 PM
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You set up ports 7-9 or 15-16 to be vm ports and set vm to auto config as if on a td1232.
to intercept co to AA just put a delay ring on
if you want a transferd call to go to that extensions mailbox just fwd to voice mail.

It you want only intercept from co to vm you will have to set up a custom service leading in to a voicemail box


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#162385 06/24/08 01:58 AM
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thanks...


Aaron

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