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Joined: Jul 2008
Posts: 18
Member
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Member
Joined: Jul 2008
Posts: 18 |
I'm relatively new to the TDA world. I'm finishing up a residential system now, and the client has asked me to address a call log issue.
Here's the problem: the phones (kx-7636) are only showing the answered calles instead of the full list of missed AND answered calls. I've talked to a couple of local people and they have told me that all the extensions need to be on the same extension group and then the full call log list will show globally. All extensions ARE on the same extension group, as they have been since installation of the hardware.
I'm starting to reach my wits end and I need some assistance...PLEASE!!
Thanks.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
if the calls are coming in on a ring group, you need to set up a call log button on each phone for the icd group i.e 601
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jul 2008
Posts: 18
Member
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Member
Joined: Jul 2008
Posts: 18 |
Worked like a charm! Should have asked last week!
Thanks a million
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
No problem, thanks for coming back and letting us know it worked out for you
“I have not failed. I've just found 10,000 ways that won't work.”
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