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#163705 02/23/09 10:22 AM
Joined: Mar 2007
Posts: 71
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I have a customer (that I inherited) that thought they could clear their msg light by clearing it all (pgm-##-store-store-pgm).

Now I have to get him his phone to pick up an outgoing line when he goes offhook (instead of Intercom), and program his fwd/dnd light.

Any tips? I only have keyset programming access, until I can get my hands on the programming s/w.

Thanks


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#163706 02/23/09 01:28 PM
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For the idle line pick-up "Program 191 Store"
Your FWD/DND is "Program 50 plus one of the following (1 DND, 2 + number for all calls, 3 + number for busy, 4 + number for no answer, 5 + number for busy/no answer.
You can also do the following using the LCD display if the phone has it.
Hope it helps.


Do the job right the first time.
#163707 02/23/09 03:12 PM
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Try pressing Intercom then the Message button, it should call the phone that lit the message light, once the called phone is answered, the light should go away.


Aaron
#163708 02/24/09 01:49 AM
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Pressing the message button and transfer should clear them 1 at a time or clear if you have the 7630 or above
*700 plus ext number will clear light either


“I have not failed. I've just found 10,000 ways that won't work.”
#163709 02/24/09 01:51 AM
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Good to know OBT.


Aaron

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