also make sure when programming a buttom for an extension you dial 1 before the extension number
ie: for extension 108
handset down
press program
press the button you want to be ext108
dial 1 (display says Ext:
dial 108
press autodial store
end or press the next button and and dial 1 for ext 109
remember never program over a used line button
peter (
www.vpi.ie)