|
|
|
|
Joined: Nov 2006
Posts: 94
Member
|
|
Member
Joined: Nov 2006
Posts: 94 |
I have a two cabinet KX-TD1232 Digital Super hybrid. The second cabinet has failed, the customer does not want to put any money into it. Am currently re-distributing phones. A problem is that some extensions I wish to use show "Restricted" when trying to dial out. Program 605 is the same as all other phones, also the COS is the same. They use account codes. So what am I missing ?
TerryS
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2001
Posts: 4,043
Member
|
|
Member
Joined: Oct 2001
Posts: 4,043 |
I would start by verifying that the Ext. matches the port to see if by chance flexible numbering is used.
Then recheck the COS for that port, make sure it's 1
Also, if your no longer using the 2nd cabinet, pull the SIC card and cable from the master, it will reset when you turn it back on. --------------------------
MrG
|
|
|
|
|
Joined: Nov 2006
Posts: 94
Member
|
|
Member
Joined: Nov 2006
Posts: 94 |
I hope you don't mean go back to default ? Will doublecheck those others.
TerryS
|
|
|
|
|
Joined: Jan 2005
Posts: 15,404 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,404 Likes: 18 |
It will also show this if the station lock feature has been activated.
Ed Vaughn, MBSWWYPBX
|
|
|
|
|
Joined: Nov 2006
Posts: 94
Member
|
|
Member
Joined: Nov 2006
Posts: 94 |
It was the remote station lockout ! Thanks a lot guys. Never would have spotted that.
TerryS
|
|
|
|
Forums84
Topics94,534
Posts640,048
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
