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Joined: Mar 2004
Posts: 488
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OP
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Joined: Mar 2004
Posts: 488 |
I this should be move to a closed forum please move for me. Thanks
I installed a tda 30 and tvm 50 last week. I used PBX Unified ver 5.1.3.3 to program the tda30. My problem is that I can't get my voice mail transfer and the two way record to work. The previous systems that I installed it worked great. The one different is that this system only has one digital port. My voice mail, works fine, users can log in, get messages leave messages.
I used KX-TVM Maintenance Console ver 2.1 to program the tvm 50
Thanks for your help
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Joined: Oct 2001
Posts: 4,043
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Posts: 4,043 |
What actually happens when you try to transfer to voicemail?
Generate a call, answer it on a display set, press VMT and a mailbox number and let us know what happens.
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MrG
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Joined: Mar 2004
Posts: 488
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Joined: Mar 2004
Posts: 488 |
The button seems like it isn't programmed. I have programmed the button from my laptop and from the telephone. I have 5 KX-DT343 set and the problem is the same on all sets. Thanks
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Joined: May 2003
Posts: 2,924
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Joined: Mar 2004
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Yes it only gives me the option of my voice mail port extention number
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Joined: Oct 2001
Posts: 4,043
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When you check the key AT the set does it actually show VMT and the voice mail pilot extension?
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MrG
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Joined: Aug 2009
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Joined: Oct 2001
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Joined: Oct 2001
Posts: 4,043 |
Yes, I should have said VTR.
If you intercom 500 what happens?
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G
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