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#166281 05/04/10 08:59 PM
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I this should be move to a closed forum please move for me. Thanks
I installed a tda 30 and tvm 50 last week. I used PBX Unified ver 5.1.3.3 to program the tda30. My problem is that I can't get my voice mail transfer and the two way record to work. The previous systems that I installed it worked great. The one different is that this system only has one digital port. My voice mail, works fine, users can log in, get messages leave messages.
I used KX-TVM Maintenance Console ver 2.1 to program the tvm 50
Thanks for your help

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#166282 05/04/10 09:34 PM
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What actually happens when you try to transfer to voicemail?
Generate a call, answer it on a display set, press VMT and a mailbox number and let us know what happens.
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MrG

#166283 05/04/10 09:58 PM
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The button seems like it isn't programmed. I have programmed the button from my laptop and from the telephone. I have 5 KX-DT343 set and the problem is the same on all sets. Thanks

#166284 05/04/10 11:09 PM
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is the ext number right

#166285 05/05/10 08:18 AM
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Yes it only gives me the option of my voice mail port extention number

#166286 05/05/10 08:48 AM
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When you check the key AT the set does it actually show VMT and the voice mail pilot extension?
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MrG

#166287 05/07/10 02:18 PM
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VTR-500

#166288 05/07/10 02:46 PM
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Yes, I should have said VTR.
If you intercom 500 what happens?
-------------------------
G


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