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Joined: Oct 2007
Posts: 81
Member
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Member
Joined: Oct 2007
Posts: 81 |
Hi.
Question:
Recently noticed that when I go into custom menu page to modify or add or shift menus around, it takes a while (abot20-30 sec). Once I select a menu and and move it just a bit, it hangs for some time then actually moves to a new position. If my memory serves me right, before it did not take any time at all.
I tried both USB and Network connection to TVA50.
Any ideas where could the problem lie and how to remedy it?
Thanks so much.
PS I have the current version of firware for both VM and PBX
TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
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Joined: May 2008
Posts: 144
Member
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Member
Joined: May 2008
Posts: 144 |
Does the TVA software exhibit the same slowness if your playing with a new config (disconnected from your TVA)?
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Joined: Oct 2007
Posts: 81
Member
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Member
Joined: Oct 2007
Posts: 81 |
NO, when it is disconnected, it is instantaneous!
TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
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Joined: May 2008
Posts: 144
Member
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Member
Joined: May 2008
Posts: 144 |
What firmware version do you have for the TVA? You state current.
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Joined: Oct 2007
Posts: 81
Member
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Member
Joined: Oct 2007
Posts: 81 |
TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
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Joined: May 2008
Posts: 144
Member
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Member
Joined: May 2008
Posts: 144 |
Maintenance Console 2.1 (2.043 built Dec 5 2008)
?
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Joined: Aug 2009
Posts: 1,118
Member
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Member
Joined: Aug 2009
Posts: 1,118 |
Maintenance Console 2.1 (2.044 built Jan 26 2010) ?
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Joined: Oct 2007
Posts: 81
Member
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Member
Joined: Oct 2007
Posts: 81 |
NO. 2.024
This could be the problem? If so how do I update it?
TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
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Joined: May 2008
Posts: 144
Member
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Member
Joined: May 2008
Posts: 144 |
Wow okay I didn't know there was a newer console ver. kxtvet, can you point us in the right direction?
I know this is a 'dealer only' thing. I am not a dealer.
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Joined: Aug 2009
Posts: 1,118
Member
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Member
Joined: Aug 2009
Posts: 1,118 |
how do you update to the latest? hope you have a friend that is a dealer !what os are you running on your pc?
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