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Joined: Oct 2007
Posts: 81
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Joined: Oct 2007
Posts: 81
Hi.

Question:

Recently noticed that when I go into custom menu page to modify or add or shift menus around, it takes a while (abot20-30 sec). Once I select a menu and and move it just a bit, it hangs for some time then actually moves to a new position. If my memory serves me right, before it did not take any time at all.

I tried both USB and Network connection to TVA50.

Any ideas where could the problem lie and how to remedy it?

Thanks so much.

PS I have the current version of firware for both VM and PBX


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
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Joined: May 2008
Posts: 144
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Posts: 144
Does the TVA software exhibit the same slowness if your playing with a new config (disconnected from your TVA)?

Joined: Oct 2007
Posts: 81
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NO, when it is disconnected, it is instantaneous!


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
Joined: May 2008
Posts: 144
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What firmware version do you have for the TVA? You state current.

Joined: Oct 2007
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Main version 2.61


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
Joined: May 2008
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Maintenance Console 2.1
(2.043 built Dec 5 2008)

?

Joined: Aug 2009
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Maintenance Console 2.1
(2.044 built Jan 26 2010)
?

Joined: Oct 2007
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NO. 2.024

This could be the problem? If so how do I update it?


TVA-50, TA-824 with 16 ext, 6 lines and a LAN card
Joined: May 2008
Posts: 144
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Wow okay I didn't know there was a newer console ver.
kxtvet, can you point us in the right direction?

I know this is a 'dealer only' thing.
I am not a dealer.

Joined: Aug 2009
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how do you update to the latest? hope you have a
friend that is a dealer !what os are you running on your pc?

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