web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2008
Posts: 7
Member
Member
Offline
Joined: Feb 2008
Posts: 7
I've been tasked with finding suitable options for a small phone system for one of our retail store locations.

We need something that will support 2 co lines, 5 sets + overhead paging. We would like to use on external source for music-on-hold.

There will be no need for hunt groups, voicemail, or auto-attendant. The phones would be placed throughout the salesfloor, except for one in a back room.

So far we have been pitched a Toshiba CIX40, a Vertical (forget the model), and a Mitel5200. These all seemed designed for someone with bigger needs.

I requested pricing/information for the Panasonic from the sales rep who quoted the Toshiba, and she stated one of her technicians would not recommend it - but would not elaborate.

Does anyone here have feedback - positive or otherwise- from their own experiences with this 'system'?

Thank you in advance for any & all input.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2003
Posts: 2,924
Member
*****
Member
*****
Joined: May 2003
Posts: 2,924
Great system for that arena. Best wireless phones.
Have several members here have many 824 in that application. :thumb: :thumb:

Joined: Jul 2006
Posts: 2,756
Likes: 21
Admin
***
Admin
***
Joined: Jul 2006
Posts: 2,756
Likes: 21
Both the Panasonic TA-824 and the NEC DSX-40 will come in under $1K with 5 sets. Maybe that's why the Toshiba seller doesn't want to "bother with" such a small sale.

The reason for mentioning the DSX is that you can upload the promotion on hold message to the system without the need for an external box. A DSX is 4x8x2 initially, the Panasonic 3x8 where all 8 ports can be single line or multi-line sets. Both systems can track calls, both systems have a page inerface, both systems can program from a PC. In the DSX case, you program it from a network connection or USB port, the Pana from a USB port.

Carl


This model is end of life
Joined: Jan 2005
Posts: 15,394
Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,394
Likes: 17
Under $1K installed? Wow, that is a bargain. The TA824 is a great system. Make sure you can get a good support agreement (in writing) from the potential vendor. Most will stand behind it.

I'm assuming that the Vertical offering was for their SBX320 which is competitively-priced, but the list of features can be a bit overwhelming for someone seeking a small, simple system.

As we always strive to say here, it isn't necessarily the product name or the price tag that makes the deal. It is finding a dealer with a solid reputation who will be there for you after the sale. That is the hard part in comparison shopping. Keep in mind that ALL systems will address your needs easily. Don't shop the product or price; shop their references.


Ed Vaughn, MBSWWYPBX
Joined: Dec 2007
Posts: 125
Member
Member
Offline
Joined: Dec 2007
Posts: 125
if you are not set on new equipment , i find that the td816 is a great choice even the older revisions will do all you need , and good clean phones
new and used are easy to find.
i have placed many such setups with positve results and for a lot less money

Joined: Feb 2008
Posts: 7
Member
Member
Offline
Joined: Feb 2008
Posts: 7
Thank you all for the feedback.


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Newest Topics
Recording police/fire radios to cloud
by www.telcom1.net - 03/13/25 08:07 PM
TVM 200 Won't Boot 'hacky' fix
by Toner - 03/04/25 02:18 PM
Change desi-less label from a phone
by Yoda - 02/26/25 07:26 PM
SBX IP320
by johnp - 02/18/25 04:02 PM
Forum Statistics
Forums84
Topics94,492
Posts639,865
Members49,836
Most Online5,661
May 23rd, 2018
Newest Members
CEHIII, rrester, DmitriJkorolev, hayl, kosia
49,836 Registered Users
Top Posters(30 Days)
Toner 10
dexman 8
pvj 5
Yoda 5
johnp 4
hbiss 4
Who's Online Now
1 members (justbill), 282 guests, and 46 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0