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Joined: Oct 2010
Posts: 7
Member
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Member
Joined: Oct 2010
Posts: 7 |
Multiple users complaining about lines crackling during most calls. Have not visited site yet, plan to check service and cabling, but I think this system is "falling apart", and my gut tells me it may be a system problem..?? Anyone know of a similar issue? Can I reset this unit without affecting the programming?
Any help appreciated, thanks!
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
Sounds like line problems. Is there crackling on internal calls?
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Aug 2009
Posts: 1,118
Member
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Member
Joined: Aug 2009
Posts: 1,118 |
TD is a very robust they don't "fall apart" if they do fail its usually a hard fail as ob stated look out through the NID and in at house cabling first powering down and back up again constitutes a reset!
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Just pay attention to the memory switch on the side of the cabinet! It's very easy to inadvertently to set it to default at the next power loss! 
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Dec 2007
Posts: 6,838 Likes: 26
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,838 Likes: 26 |
First thing to isolate reality from "perceived reality". I would suggest the problem is either: - Telco-side of RJ-21X Related
- Someone made their own line cords to feed dialtone to the system.
I have never liked putting a modular clip on a X-Connect wire...you're just inviting problems...mostly static.
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