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Joined: Oct 2002
Posts: 597
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Member
Joined: Oct 2002
Posts: 597 |
When callers transfer to a ext out of the auto-attendant the caller hears "no one is available to take your call press 1 to leave a message, 0 for the operator or * to reach another ext". Can someone tell me where to make the change so this goes away and the call rolls straight into the mailbox instead? I've done this before just not sure if it was a transfer string change or something else.Thanks guys
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Joined: Jan 2007
Posts: 2,125 Likes: 4
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
Put a busy no answer fwd to voicemail on the extensions, that will put the call in to the vm straight away.
You could also put a fxd string on transfer to extension settings and this Wil get rid of "you have a call" announcement on transfer
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
That question was posted here in the last 10- days
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