|
|
|
|
Joined: Oct 2007
Posts: 32
Member
|
|
Member
Joined: Oct 2007
Posts: 32 |
Hi everyone
We had a slight power failure and now tva 50 run light keeps blinking...
I tried to shut it down, then pressing reset button. Nothing helps.
Is there a way to bring it back without losing data?
Thanks very much.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2007
Posts: 32
Member
|
|
Member
Joined: Oct 2007
Posts: 32 |
ta824 is working properly the settings in there are the same, I checked. The wires have not been touched...it is all connected to tva50...
don't understand why this is happening.
|
|
|
|
|
Joined: Jan 2007
Posts: 2,126 Likes: 4
Admin
|
|
Admin
Joined: Jan 2007
Posts: 2,126 Likes: 4 |
is there a sequence to the flashing. that normally means it cant see the extensions set a vm
could be the extensions were reversed on the system. or worse case is the hard drive or flash card is gone faulty
“I have not failed. I've just found 10,000 ways that won't work.”
|
|
|
|
|
Joined: Aug 2009
Posts: 1,118
Member
|
|
Member
Joined: Aug 2009
Posts: 1,118 |
you may have to actually pick up the phone when it rings while you wait for your replacement.
|
|
|
|
|
Joined: Oct 2007
Posts: 32
Member
|
|
Member
Joined: Oct 2007
Posts: 32 |
if I shut down the unit and then restart it... the green light seem to start slowing down flashing then picks up the pace again and that's how it stays.
I tried everything I knew, I tried to initialize it. Still the same result.
It is clear i need to send it someplace. The panasonic number changed... they ask for dealer Id I have no idea.
KXTVET - i did not get your message... what phone, who is waiting for replacement?
Thx.
|
|
|
|
|
Joined: Jan 2008
Posts: 227
Member
|
|
Member
Joined: Jan 2008
Posts: 227 |
When the green light stays flashing on a TVA, like OBT said, usually means that the TVA is not seeing the phone system stations.
Tele-Net Technologies
Certified Panasonic dealer
|
|
|
|
|
Joined: Oct 2007
Posts: 32
Member
|
|
Member
Joined: Oct 2007
Posts: 32 |
I know that part. but once the wires are connected flashing stops.
They connected. I tested the the connection of pbx to those leads by connecting system phones to them and disabling APT integration. both jacks 07-08 work fine.
It seems to be some sort of error that needs repair.
I've tried all kinds of ways to reset it... nothing works. keeps flashing. and I cannot access it thru network or USB. USB connection sees it but cann't connect
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
|
|
|
|
|
Joined: Jul 2006
Posts: 2,770 Likes: 22
Admin
|
|
Admin
Joined: Jul 2006
Posts: 2,770 Likes: 22 |
The first thing they'll ask you in tech support is HAVE YOU DEFAULTED THE VOICE MAIL? It's unfortunate, but I'd try that first before I loaded it up for an NTF return. However, I'd also make sure that I can't get into it via LAN, Serial port, or USB before I defaulted.
Carl
This model is end of life
|
|
|
|
Forums84
Topics94,564
Posts640,167
Members49,868
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
17
guests, and
120
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
