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Joined: Nov 2010
Posts: 36
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Joined: Nov 2010
Posts: 36 |
I have just taken on a KX-TDA30 connected to a KX-TVM50 I do not have the password to get into the programming tool. The previous company that supported this system had changed it from default. Is there any way to find out a password without a factory reset as the customer needs some changes done and they do not want it set to factory defaults
Any ideas would be greatly appreciated.
Thanks
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Previous company should be willing to either give it to you or change it and tell you what it is then. EXPECT TO PAY MONEY, but probably cheaper than default and reprogram!
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Unless the client burned the previous company, in which case, plan on breaking out your programming tools.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Nov 2010
Posts: 36
Member
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Member
Joined: Nov 2010
Posts: 36 |
The previous company has gone under and I do not know anyone that used to work there to ask. How could i go about finding what the password is or do i have to start from scratch
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Joined: Jul 2006
Posts: 2,766 Likes: 22
Admin
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Admin
Joined: Jul 2006
Posts: 2,766 Likes: 22 |
It's a 30? With luck you can get some of the stuff from the end user password, then why not default the box and start over? If you're talking TVA/M, I've heard that Panasonic can get you into the back door. Check with Pana.ca
Carl
This model is end of life
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
OK, this is a stretch. Put an add in help wanted for previous employees of defunct company. "Will pay for password info." Hey, it will be easier than default and reprogram.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Nov 2010
Posts: 36
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Member
Joined: Nov 2010
Posts: 36 |
That would be a good idea but from what i can find out the tech that was there is not moved across the country.
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Joined: Nov 2010
Posts: 36
Member
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Member
Joined: Nov 2010
Posts: 36 |
That would be a good idea but from what i can find out the tech that was there is not moved across the country.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Aug 2009
Posts: 1,118
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Member
Joined: Aug 2009
Posts: 1,118 |
Are you the owner of the systems ?Do you have manuals and proper programing software for each unit?Is there not a help desk for BTS Panasonic Canada? https://panasonic.ca/english/telecom/business_phones/index.asp go here find the next closest dealer in N B or ring this number 905-238-2300
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