sundance-communications.com/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems Using prompts recorded in studio

I have a customer that wanted one of their people to do every prompt on the system. I talked them into doing only the ones heard by people calling in.
The recordings were done not as I asked, but at a higher bit rate in stereo and frequency. I need a converter that works, to convert these files. One thing I noticed is that they seem to be too hot in volume as compared to the canned ones. Now when I listen to them, they sound fine, if I listen at an extension connected to via programming software they sound fine, but when callers call in, SOME of them are extremly distorted. I also found that the originals may be IMA ACPCM, but they ID as MS or Microsoft ACPCM. When I convert, the program that converts them plays them fine, but soundbooth says they are corrupted. Nonethe less, my question is, is there a parameter that changes this, does the new upgrade (3.01) address any issues possibly with this function. My number is 585-247-3724. Thanks.

How did you make out? For the casual reader, Goldwave (www.goldwave.com) is the program of choice. There's a free version, but I think for about $40 you get a lifetime license.

I was closing down my home Buffalo Wild Wings store. I did such a good job I had to reinstall the internet because they needed it for a "few days more". Geeze, the order was to get anything I needed to go to the new store. I was just about ready to cut out the house cables when they mentioned that.

Carl