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Joined: Sep 2005
Posts: 78
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Joined: Sep 2005
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Hello, We have a TA624 telephone system in house. We have been successful at using a telephone coupler like the following. https://www.dictationstore.com/ProductDetails.asp?ProductCode=LRX-37C We may use it to record the audio (both ends of the line) conversation of phone calls. We simply put a simple splitter and run one line to the KXT7735 phone and the other to a PC to the mic input of the sound card. Now, we have another office also with a Panasonic telephone system. However this phone system is more advanced. It is a TA1232 phone system. The phones used are XDP phones, model KXT7230. When I try the phone logger devices on the TA1232 phone system, I do not receive any audio through the audio out of the logger. Is there a difference in these two phone systems that would account for the phone logger not working. Would there be a way to get these to work? Alternatively, is there a way with the TA1232 system to record phone messages and be able to store them and archive them for later playback? There is also a TVA200 voicemail system connected to the TA1232 Thanks Mike
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Joined: Jan 2007
Posts: 2,125 Likes: 4
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They are digital telephones so you won't pick up the speech path on the jack
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Sep 2005
Posts: 78
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Joined: Sep 2005
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Is there a way to get an analog output on the jack?
Is there another device like the loop patch which will work with digital phone systems?
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Joined: Dec 2004
Posts: 5,722
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Okay, elja, Inc., welcome to the board.
You are listing a digital telephone model number (if I remember correctly) with an analog KSU model number.
KXT A KSU is ANALOG KXT D KSU is DIGITAL
Now then, the KSU will furnish you an analog circuit just as the KXTA624 did (if it is a KXTA1232)...just in a different location. Check your manual.
If it truly is a digital KSU, well......
Good Luck! :shrug:
Ken ---------
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Joined: Jul 2006
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Your analog phone will work on the TD system and let you record the same way you do with a TA series system.
You can merge the XDP and the digital station with the 390/391 codes and some system programming, but to tell you the truth, I've never played with the results after it's done. We just used it for a cordless phone transfer and the customer lost that when he upgraded to a TDA.
Carl
This model is end of life
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Joined: Jan 2007
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Carl. If a digital phone is plugged in and xdp is on, it is not a true parnell, if you pick up analogue phone it will take the call from the digital, you can not talk on both devices at the same time. If a analogue key phone is on like the kxt 7730 you can
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Aug 2009
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you must enable parallel extension !!
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Joined: Jan 2007
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even with parallel extension on, you can not talk on both at same time with a digital extension
“I have not failed. I've just found 10,000 ways that won't work.”
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