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#170887 09/25/01 02:53 PM
Joined: Sep 2001
Posts: 26
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Posts: 26
I inherited a Telrad Digital PBX with ImaGen Voice Mail when I came to work in Denver.

Naturally, there are no manuals to found other than the Avanti phone set books.

I've figured out how to maintain the PBX itself; moving units, adding new extensions, deleting extensions. I've even created new voice mail boxes.

Recently, I swapped two pieces of equipment an E30 digital and an M30. After the switch, I can't get either of the extensions to go to voice mail on external calls. I tried blowing away the mail box for one of the extensions and recreating it. It didn't help.

Any suggestions??

Thanks,
csphones
(don't try to leave a voice mail message)

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#170888 09/25/01 03:27 PM
Joined: Mar 2001
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Can you go to there voice mail internaly? If so check and see if they are set to internal only. That would be the user end of the programming.
dtmf

[This message has been edited by dtmf (edited 09-25-2001).]


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#170889 09/25/01 07:11 PM
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Internal calls seem to find the voice mail boxes OK.
Quote
<font face="Verdana, Arial" size="2">Originally posted by dtmf:
Can you go to there voice mail internaly? If so check and see if they are set to internal only. That would be the user end of the programming.
dtmf

[This message has been edited by dtmf (edited 09-25-2001).]
</font>

#170890 09/26/01 05:06 PM
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Thanks!!! That was it! I had created the new extensions and sent them nowhere. Sometimes it's the simplest things


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