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Joined: Sep 2001
Posts: 26
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OP
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Joined: Sep 2001
Posts: 26 |
I need to institute a 911 Help Desk extension which will appear and ring on three different phones. What's the best way to accomplish? I work with a Digital Key/128. The phones are all digitals with at least available programmable keys.
Thanks
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Do you have voice mail answering calls or does a operator answer or do you have DID?
I need to know what your scenario is.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Sep 2001
Posts: 26
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OP
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Joined: Sep 2001
Posts: 26 |
I have DID; I have VoiceMail (ImaGen); no dedicated Attendant (Human).
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Are they calling a DID to get to 911? If so just put the three ext. in a hunt group with the owner of the DID as the first ext.
Russ runs a local service and private tech center. [/url]
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Joined: Sep 2001
Posts: 26
Member
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OP
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Joined: Sep 2001
Posts: 26 |
Yes, 911 is a DID. I currently have it programmed with an answer point on another DID station. The boss wants 911 to appear and ring simultaneously on three different DIDs. Nortern Telecom's equivalent was the SCR appearance as opposed to the SCN. I could line up three, or four lines to ring on a given station. Is MDN the equivalent with Telrad?
By the Way,
Thanks for all of your help, I really appreciate the dedication.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Yes it is, have them in the same MDN group.
By the way
Your welcome, that's what were here for.
dtmf
[This message has been edited by dtmf (edited December 06, 2001).]
Russ runs a local service and private tech center. [/url]
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