Disconnects in middle of conversation

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Disconnects in middle of conversation #171456 04/04/03 11:55 AM
Joined: Nov 2001 Posts: 81 Irvine, CA Mark Smith Member
Mark Smith Member Joined: Nov 2001 Posts: 81 Irvine, CA	I got a Telrad digital PBX. SW DB733B and i have 3 T1's. My problem seems to be with incoming calls where after talking for different amount of times i get cut off and seem to get reorder tone for about 30 seconds if i stay on the line. The person calling just hears a click and gets cut off. Any ideas what could be wrong. I have 3 new adtran aces. Also the problem never happens on outgoing calls over the same T1's Thanks

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Re: Disconnects in middle of conversation #171457 04/04/03 12:10 PM
Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576) dtmf RIP Admin
dtmf RIP Admin Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576)	Is it happening on all 3 T1's ? When you dial out can you tell what card and T1 you are on? If so call from the switch room and watch the adtran to see if you are getting an error from the provider if it takes 30 sec. you might see an error light come on. It sounds like a timing slip you can call the provider and go over all your settings. Also have them monitor your calls to see if they spot something. If you have 3 T1's with them belive me they will help you. [This message has been edited by dtmf (edited April 04, 2003).] Russ runs a local service and private tech center. [/url]

Re: Disconnects in middle of conversation #171458 04/04/03 01:32 PM
Joined: Aug 2002 Posts: 4,934 Likes: 1 Lakeland,Florida,USA SSPhone Administrator
SSPhone Administrator Joined: Aug 2002 Posts: 4,934 Likes: 1 Lakeland,Florida,USA	How is the PLL clock set for each of the T1's in the Telrad? Telrad Digital Programmer Kits Toshiba Voicemail Network Programmer Kits TeamViewer Remote Support BUY Remote Support

Re: Disconnects in middle of conversation #171459 04/04/03 01:37 PM
Joined: Aug 2002 Posts: 4,934 Likes: 1 Lakeland,Florida,USA SSPhone Administrator
SSPhone Administrator Joined: Aug 2002 Posts: 4,934 Likes: 1 Lakeland,Florida,USA	Mark I have noticed you have alot of trouble with PRI's and T1's. Do you work with many carriers on different systems? Also will you complete your profile? Telrad Digital Programmer Kits Toshiba Voicemail Network Programmer Kits TeamViewer Remote Support BUY Remote Support

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