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Joined: Dec 2002
Posts: 27
Member
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Member
Joined: Dec 2002
Posts: 27 |
Currently using a non-ACD MPD card.
What would I need in order to record
conversations on specific extensions?
We need to do quality/training checks
and feedback to our account.
Thank you in advance for replies.
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
Are you looking for a voicelogging system or do you want to monitor calls during conversation, for assistance during the call?
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Joined: Dec 2002
Posts: 27
Member
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Member
Joined: Dec 2002
Posts: 27 |
Voice logging. For reviewing after the fact.
Thanks SSPhone for the reply.
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