sundance-communications.com/forum Forums Other TDM Phone Systems Telrad Telephones & Systems Paging problem

We have a 400 running DB6.15.
When the receptionist pages, using the
overhead speaker system, at the end of the
page it does not disconnect afterwards.
We also have music running throught the
same speakers which gets cut off when a page
goes through. So no music until it finally
disconnects itself which is usually overnight.
This problem just came up over the last
2 to 3 weeks. We are using an external
Valcomm unit to handle to overhead part of the
system. Any ideas anyone? Thank you in advance for replies.

Sounds like the Valcom is picking up noise from the input line or it has a relay sticking. Try connecting butt set and monitor input line for noise after page

No it sounds like you have a OCD/MIM problem. Do you have a way to look at the system programming to fing the correct voice channel you are using for external paging?

Using a group DN of 80 on Trunk 512.
I don't see any channel set up for
paging. But maybe I'm not looking in the
right place.
Under Service Resources for the first of
two OCD cards I have 2 MIM Modules
with voice channels 3,4,5,6,7,8,9,10
relays of 1,2,3,4 and sensors 1,2,3,4
Second OCD has a Modem only.
OLC External Pages page is blank.
BGM and MOH both use voice channel 10.
Where else should I look for it?
I don't think we're using the proper
set up for the page system. It was setup
by a Telrad vendor 10 years ago and I kept it
with the same settings when I went to
the 400 from the 128 about 2 years ago.
When you page the music cuts off then
returns. Used to be back on in about
15-30 seconds. Now its intermittent
from minutes to overnight before the music
comes back. Meantime you can hear the groan
of the page unit on the overhead speakers
until it seems to finally disconnect the page.
But paging again during this period is not a
problem either.