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Joined: Oct 2007
Posts: 14
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Member
Joined: Oct 2007
Posts: 14 |
The phones in our system (3025) do not have DND buttons programed. Is it possible for a user to turn DND on/off by using a feature code (or any other way)?
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Joined: Aug 2002
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so someone changed the DND button above the dial pad to someting else? You could use CFAll feature 35 2 XXX. XXX= another ext or voicemail. If there was a feature code programmed you could use it also. Either way you need to get into the system programming and change the DND button back or find out what the feature code is for DND or if it is programmed.
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
No a user can't change this. You need to do it though programing as SSPhones said. After you get into programing also check your COS for DND Access to Yes
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Joined: Oct 2007
Posts: 14
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Joined: Oct 2007
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Originally posted by SSPhone:
so someone changed the DND button above the dial pad to someting else? Yeah, our system is programmed with MSG SPKR INTERCOM PAGE rather than the default settings. We're set up to get an external line when we pick up the phone, they didn't want to have to dial 9 to get out. So, if you pick up the phone, you have to hit INTERCOM and then the person's soft button for internal use (or leave the phone on the hook and just press the person's soft button). We also needed a button for our warehouse pager. So, DND got knocked off.
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
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So you need to get a programing kit. You can not change the soft key without the correct programing software.
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Joined: Oct 2007
Posts: 14
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ok, that's what i thought. I'm looking into getting a programing kit, but i'm not sure exactly what i need. On SSPhones's link, there is:
Program kit includes :
DOS PCP programming software for your system software version
1 DB9F RJ45 Modular adapter
1 14' Cat 5 programmer cable
All for only $65.00
ALSO,
EManager CD ROM Programmer Kit with Windows Version for Rel 7.36 through Advanced IP. Works with all systems 818 to 1000. $80.00
Can you help me get started? what do i need? we're all using the telrad avanti 3025 phones. let me know if you need more info. thanks for your help!!!
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
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When SS Phones see this posted, he will get in touch with you. You can try calling him too.
Good Luck.
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Joined: Oct 2007
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Perfect. thanks for your help!!! SSPhone, please PM me when you get a chance.
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