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Joined: Mar 2011
Posts: 10
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Hello. I have an old Telrad Imagin System. I have been forwarding my calls through my phone company to an after hours service but it got too expensive. I want to use the voice mail feature on the existing. The computer works fine and I can get to the programming to shift things around, but when I push 850 to get to the voice mail on the phone it says BUSY. I can't find any manuals for it and it costs a lot to get a tech out. Any help would be appreciated.
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Joined: Feb 2005
Posts: 274
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If 850 is your access code to voice mail, sounds like it is down. Have you tried resetting vm and phone system?
TG
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Joined: Mar 2011
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How do I do that? Do you know where I can get a manual for it?
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Joined: Feb 2005
Posts: 274
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Manuals are at the top of this page. Power down both units.
TG
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Joined: Mar 2011
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How long do I power it down for? I turned it on and off or is there a length of time?
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Joined: Mar 2011
Posts: 10
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How long do I power it down for? I turned it on and off or is there a length of time?
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Joined: Feb 2005
Posts: 274
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Normally I would give it 10+ seconds.
TG
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Joined: Mar 2011
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No Better. Still does a busy signal when I type in the prompt. Any ideas?
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Joined: Feb 2005
Posts: 274
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Joined: Feb 2005
Posts: 274 |
Try contacting (pm)the moderators of Telrad or call up a tech, sounds like a serious problem. How long has the voice mail been in-op? Did you change anything in the voice mail screens?
TG
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Joined: Mar 2011
Posts: 10
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It has been down for the last three years. Our after hours calls were forwarded. I changed some settings in the voice mail screen, but nothing that would interfere. I can't seem to find the right manual and I don't want to pay 39.00 for it. :-)
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