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Joined: Feb 2006
Posts: 56
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Joined: Feb 2006
Posts: 56 |
Have you guys ever used Aggsoft for Call Logging? The software seems cheap but I'm struggling to get it to work (yes I know...).
My guess is the lead between my PC COM1 and RS232 Card pinout is wrong, I've been using a standard Telrad programming lead with only the 3 pins connected as it surely is a proprietary lead.
Anyone advise on correct pinouts?
My thanks in advance. Andy
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Joined: Feb 2006
Posts: 56
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Not sure what I've got wrong. I'm now using Procomm+ and the lead is correct as I can talk to the MPD2 at 115200 baud and view Menu options.
The system just isn't sending any call info out. I've tried another MPD2, different RS232 and COL/CHL cards. I remember the Telrad default settings should just work but I've not installed SMDR for over 10 years! Running 3.13G software.
Any advice is appreciated. Andy
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
When using after market SMDR software you must use the RS232 off the col or chl and it must be programed correcty.
The pin out is as follow:
From RJ45 to 9-pin com port
TAB up
4 to 5
5 to 3
6 to 2
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Joined: Feb 2006
Posts: 56
Member
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Joined: Feb 2006
Posts: 56 |
Cheers Tony. I've tried your pinouts (different from the ones from the manual I was using) and no success. The Serial Settings match on Emanager, as do my Windows XP Com1 settings. I've tried different CHL/COL cards. Nada.
I must be doing something fundamental wrong...
Andy
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
I will double check the pin out in the book later today. Are you programed in the system in IVM application.
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Joined: Feb 2006
Posts: 56
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Posts: 56 |
Yup, set Serial Apps SMDR to card address, baud & parity. Tried COL, CHL, ONS with RS232 daughter board and RS232 card!
Everyone I speak to says it should just work! This isn't a license issue on the MPD2 card is it?
Andy
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
No License. It just pushes out the information for SMDR.
Try
From RJ45 to 9-pin com port
TAB up
4 to 5
5 to 2
6 to 3
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Joined: Feb 2006
Posts: 56
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Thanks Tony, still can't get it working. Tried Hyperterminal on XP and every wiring combination.
Got me stumped.
Andy
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
It should work. If you want us to make a cable and shipped it to you we can. There would be fees involved.
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Joined: Feb 2006
Posts: 56
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Tony, that's very kind of you but I'm sure it's not the cable.
What do you mean by TAB up?
Andy
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