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BIN Length/Size Limit
#176244 09/20/11 09:13 AM
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Lenus Offline OP
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Does anyone know how to increase the maximum bin length (for speed dialing specifically)? We have users that want to program speed dials to toll free numbers with 7 digit extensions.

In our setup (Telrad Digital Key Bx 818; sbm 7.21; emaGen voicemail), we dial '9' to grab an available line to dial out so the user would program their speed dials something like this: 918005553333x1234567 (it seems that the 'x' pause in the speed dial counts as a digit so there would be 20 digits total in length).

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Re: BIN Length/Size Limit
#176245 09/20/11 02:38 PM
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The bin Length is set to a certain amount. If it's just one number I would do an LCR.

Re: BIN Length/Size Limit
#176246 09/20/11 02:58 PM
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Lenus Offline OP
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It's with about 10 numbers, all the same scenario/length of number. It seems like our system has a limitation on speed dials programmed at the stations of 16 digits...is there a way to increase this?

Re: BIN Length/Size Limit
#176247 09/20/11 05:37 PM
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Don't know your system but can you "chain numbers "in 2 bins?

Re: BIN Length/Size Limit
#176248 09/20/11 05:53 PM
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Lenus Offline OP
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I will have to see with the end users. They just told me that they have in total about 10 toll-free different numbers with 7 digit extensions that they would like to be able to program as speed dials in their respective Telrad Avanti 3015DF phones.

Re: BIN Length/Size Limit
#176249 09/21/11 06:56 AM
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You would have to dial the first speed dial and when the other end answers (i.e. auto attendant) dial the second speed dial.


TG
Re: BIN Length/Size Limit
#176250 09/22/11 11:32 AM
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Lenus Offline OP
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Thanks for everyone's help. The end users want to use the 2 speed dial method. They just want to be able to save the whole number as one speed dial. Oh well, thanks again.


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