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Joined: Aug 2011
Posts: 4
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Joined: Aug 2011
Posts: 4 |
This system is having issues with hunting coming out of the auto attendant. When transferred a to a hunt group from the AA, it only rings the 1st phone in the hunt group. The display on the phone just says it's coming from the voicemail dn, not the hunt group dn, and therefore does not follow the hunt group. This was working up until about a month ago and just stopped. I have replaced the mpd, ocd, and VM PC and still are having the same issue.I also re-keyed the appgen file and programming on the 128. Anyone have any ideas on the root cause?
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Joined: Feb 2005
Posts: 274
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Member
Joined: Feb 2005
Posts: 274 |
In the appgen, check the dn to the hunt group for screened or unscreened. Should be unscreened. The fact that you see the vm dn on your screen tells me that it is screened.
TG
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