atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems CTX100 install

Here's the whole story-
I have a customer who wants me to install their new CTX100,purchased by their HQ for all offices, along with the new cabling I am installing. Normally, I don't work Toshiba, and have been seeking training. This looks like a good place to start.

They have a Merlin 410 coming out, and the new CTX100 for 4 lines 8 stations going in. I have seen the unit, and the cards were plugged in before shipping- a 4 line card, an 8 station card, and processor. I've been told that there is a default configuration on it, as in most systems, where all lines appear and ring on all stations.

I have the manuals, (THANKS SUNDANCE!) but also have a chance to buy a copy of the winadmin software. The guy selling it says I need a "do" license" though. I believe all I will need to do is to change the ringing on some phones, if any programming needs done at all. I can do this with a set, I believe, if I don't get the software.

questions-
1. Am I correct in that there is a default config, since it was shipped already loaded?
2. what is a "do license"?
3. Can I use a 3010-s set to program, if need be?

1. Most national account dealers will load a "default" configuration on units shipped to customers. The program is called "DEFAULT.DAT" and is stored on a 32 MB Smart Media Card. All you may need to do is tweek a couple of programs.

2. I have been involved with the CTX product since the first release, and have never heard of a "do" license. Make sure you are not buying something you don't need. You WILL need a PC running WIN 2000 Pro or XP Pro and the latest version (2.22 A09) of WinAdmin.

3. No, you would use a 3020-SD w/LCD Display. When you go to school at Toshiba, they recommend NOT using a phone to program the system. Its just too complicated, especially if you've never done it before. The WinAdmin program is very slick and easy once you know your way around in it.

I can help you with the software if you need it. Please feel free to e-mail me with questions (also if you need one installed down in the Plywood State!!)

Voyager

The "do license" is probably referring to adding more port licenses but if the system is configured as a 4X8 then you don't need to add more port licenses. You can do certain programming (certain programs require Winadmin) from a 3020 or 2020 display phone if all you want to do is make minimal changes but you will need the manual in front of you. Before hunkering yourself down for some programming, power the unit up and see if all the programming was already done.

Hey dude, if you get win admin on your computor you can program it. if the cards are plugged in it will fire up. but you may have to tweek it for the customer. any how don't be intimidated by it make sure you have user guides and system admin guide it tells you how to program from phone. but you cannot program names from phones yet. good luck!

My question is similar. I just bought a used CTX100 to replace my older Toshiba phone system. All I want is for all phones to ring on all lines. I have the manual and I have WebAdmin. I am having a little trouble figuring out all the many settings. Any assistance on what I should be looking for or default settings would be greatly appreciated.

First thing I would do is Default the programing.

Go to operations, smartmedia and do a forced format ( I am assuming there is a smart media card plugged in).

If you want to go back to the way it is programmed now, do a backup and remove the card.

Make sure all the cards you need are in the CTX. For 4 lines, use an RCOU, without an RCOS piggybacked on it.

Got to operations, System Setup, and Initiallize the system. It will default with all lines appearing, and ringing on every phone.

** The system will put 4 lines into the system with 1 RCOU card (8 for RCOU/RCOS). If you have less the that, remove them from trunk assignments. If you dialed 911 it will pickup line 4 everytime, and if there is no line 4, you could not call 911. Saw it happen once.

Removing the battery strap on the proccessor, and booting up without a Smart Media card (or a backup on SM card) will also default the system.

newtecky - Woah! Why would you have him default the entire switch when all he wants to do is change the ring parameters??? That makes no sense.

If you have webadmin and you just want to do ringing, go to advanced options, go to stations, go to assignments, pick out the extension on the panel on the right and go to the button programming.

When you click on a dial tone button it will give you the ringing options, change it to ring immed. and hit the next dial tone button. When finished with dial tone buttons, click on the the "Submit" (bottom left of screen) and go see if your phones ring. Takes longer to type it than to do it.

And why default the whole system, just something to do some Saturday night when you don't have a hot date or a good fantasy.

Voyager, because ringtone said he had a used system, and he mentioned that he was looking for default settings. No telling how many things he would have to change, trunk's DIT, whether the lines appear on the phone, and set to ring, multi call groups, phantoms, etc.. If he just put the system into place, and it doesn't work the way he wants, I figured the default settings would work for him in this case, and the easiest way, without going into a lot of different areas. From there, he could customize to suite.

If it was a system that was programmed for his office, then diffinately don't default it. I would rather start from scratch, if it's a new install. Anything that was previously used, I default before installing, and the default settings do work well in some cases.

But it may be extreme if all he needs is ringing, and everything else is ok. In which case, I, or someone can leave detailed instructions on changing the ringing.

But he did say he was looking for default settings also..

I'm also wondering if ringtone's question should have been a new tread..

I think Newtecky is right to have me start with the default programming. Even though I got most of the functions to work, I would rather start with the default program to take care of most of the many options. As I mentioned earlier, ringing was a major problem. Little did I know that the ringing was just delayed three rings. I thought that I had it set to immediate.

Thanks,
John

Sorry, I stand corrected. I must have been experiencing brain trauma when I read his post.

Ringtone - When you default the switch, make sure the Smart Media card is NOT in place, otherwise it will load whatever default.dat file is stored on it.

After you default initialize, then go to Smart Media, Forced Format, make whatever programming changes you want, then back it up.

Good Luck. If you have any more questions, you know where to go............come.............find us............ :bang:

I guess thinking about it, I shouldn't be too quick to say default the system. Just easier to me to start over, then undoing a lot of programming that doesn't need to be there, and may cause problems in some cases.

You could still make a backup of current config onto Smart Media (then to Admin PC if you want) so you won't lose anything. To bring back old config. just put the SM card in, initiallize, and you're back up and running.

I have put in a couple of basic systems that I basically turned it on, set the time/date, and was done. The default setting will get all lines ringing all phone, but it won't have voicemail setup, Caller ID won't work, exts start at 200 on up, phone buttons blank except for lines. Other problem would be if you had more ports then linenses (32 lines/exts out of the box).

Good luck Ringtone which ever way you go.

Any ideas on how to interface my old Sanbar 4200 CO line cards instead of buying RCOU/RCOS cards? And where do I put the interrupter, there is no slot for it?

(grin)

Using the default worked great. I had a little trouble initializing my system with the default program. It was easier to start the initializing process from a phone rather than webadmin. Now all my phones ring and have access to all the phone lines.

Now I have two new questions:

1. When I start to dial, there is a delay before the phone dials. Any idea how to erase the delay?

2. Tomorrow my caller id card arrives. I hope someone will be nice enough to describe the setup process. This is not my business, but I am a quick learner, especially when it come to technology.

Thanks for all your help.
John

Well ringtone, you go straight to the head of the class. You get an A for effort, an A for performance, and an A for asking questions (not common among the male species.)

But will you get an F on the next question?

Do you have an RSIS1A caller ID card?

If so, then double jumper the cords going into the RCOU card over to the RSIS1A card.

Under Trunks, go to Caller ID.

You have the admin software, so it will be a snap.

Unless of course, I have correctly guessed that you do not have an RSIS1A in which case you are stopped dead cold in your tracks and your Caller ID will not work until you get one, AAHHHHAH.

(I'm a real bitch when I've been drinking a bunch of wine but I can still do analysis better drunk than most people can sober.)

Tipsy, smug ass Bunnie signing off.

Bunnie - Well you missed the analysis boat on this one. Stop drinking and think about what you are saying. The RSIS is a serial interface sub-assembly that piggy backs on the RSIU for the DK424.....No Caller ID There!

Ringtone -- You want an RCIU card for the first 4 trunks and an RCIS for the lines 5-8.

OK, I'm sober tonight. Yes of course it is a RCIU and you only need that because the system only has 4 lines on the RCOU card.

The analysis was OK, I got one little letter wrong, but as they say, close only counts in horse shoe throwing.

Your CID programming is under Advanced Programming, Trunks. Sorry about my sorry old S.

Thank you Bunnie and Voyager. I suspected a letter was wrong. The analysis sounds good. Hopefully I will have time to set up the caller-id later. Many people have mentioned that only phones that ring can get caller-id. Is this true? What happens if the phone is set to ring, but the phone is on do-not-disturb?

I do still have that slightly annoying dialing delay. Any ideas?

The caller id card is in and working. As you must know, I went into Caller-id assignments to insert the signaling method of class and the class equipment number. Although the caller id is working, there is a long delay before the phone starts ringing of about 2 rings. Is it possible to have the caller-id work without a ring delay?

Thank you,
John

If there is, I've never found it. It always starts on the second ring when caller ID is enabled, waiting for the caller ID information. The Caller ID info is sent between the first and second ring.

At least the phones ring. I upgraded a system to 2.22 something, and all phones stopped ringing. Tech support said that will caller ID, trunks had to DIT somewhere.

Glad you got it working. Just one more note. You can put a caller ID history button on the phones, but you have to put in max history in the Station Assignments, and the history will only show the calls that were picked up by that phone, unless you assign a line owner.

There has to be a delay if you set the lines for caller ID. If the phones were answered on the first ring, you wouldn't get the caller ID because as newtecky said, it comes BETWEEN the first and second ring and the Toshiba is correctly waiting for the second ring before it starts to ring your phone so you don't miss the caller ID and complain that the Toshiba didn't give you the number. They don't need complaints so they program it that way.

Happy New Year, THE Bunnie

Thank you for the explaination. I noticed that the Toshiba phones do not save the names and numbers of all the callers, like caller-id boxes. I am a little disappointed with the caller-id system. Newtecky mentioned a caller-id history button. Under what heading is the caller-id history button?

Thank you,
John

You would find that under [Advanced] [Stations] [button programming-I'm spazing at this second to remember the exact wording]

And you have to assign how many bins you have and of course you have to have this on a ringing phone.

Don't be so quick to be disappointed, you don't know all the stuff this can do. Gently, a little at a time and you will have a wiz-bang system to your satisfaction.

The disappointment is just in the caller id part. The CTX100 system is excellent. I finally installed the full system in my house. Until today all the phones were all on one table.

My old Toshiba system had music on hold. I could connect it to an mp3 player. The CTX100 also has music on hold, but uses an RCA plug. How could I connect my mp3 player to an RCA plug? Will there be a problem with resistance?

Thank you,
John

Get an adapter from Radio Shack.

MOH/BGM source output requirements:
• Output Impedance: 600 or 8 ohms
• Output voltage level: 0.14VRMS (-15dbm) ~ 0.77VRMS (0dbm).

What do you mean by 600 or 8 ohms? Do I have to change a software setting or can I directly connect the Toshiba to an mp3 player 8 ohms output?

Thank you,
John

I always used an 8 ohm to 1000 ohm audio transformer from Radio Shack, hopefully they still carry them or you can get one from another electronics shop.

Anything close to 600 ohms will work fine, 8 to 600, 8 to 1000, probably 8 to 2000. On the Radio shack one, there are (I believe) two leads on the 8 ohm side and that goes to the to the MP3 player with a 3.5 mm plug and there are (I believe) three wires on the 1000 ohm side and you use the outside wires to connect to the Toshiba.

You want an AUDIO TRANSFORMER, it will be the size of your thumb.

Why are you whining about the Caller ID? Again, the CID information comes AFTER the first ring. That is the national standard for the WHOLE WORLD. That has nothing to do with the Toshiba CTX not being perfect. It is doing exactly what is required.

Maybe for a few million dollars you can buy your own 5e switch and have your technicians send the caller ID before the first ring, then hire Toshiba to write new software so your home phone system can get caller id before the first ring. You will get national coverage in all the telecom magazines. You will be famous, so long as you are rich enough to buy the switch.

Remember, you want to play nice soft music on hold, not HARD HARD ROCK AT FULL VOLUME.

Cheers from the Bunnie

Bunnie,

You have been very helpful. Little by little I am setting up a great system. It turns out I forgot that I bought a transformer with the whole system. It is made by Bogen and probably way overkill.

Here is one last question for the time being. When I pick up the phone, there is a delay before I can dial. Any idea how I can eliminate the delay?

Thank you,
John

The Bogen is for overhead speakers and horns, not the music on hold. If you google Bogen and put the part number in the search bar in their page it will tell you exactly what you have. The part you need is as big as your thumb and probably costs three bucks or less.

I have all my phones set to idle, not to pick up intercom or pick up an outside line. I find it much more convenient to press a line, dial and wait for someone to answer and IF they do, pick up the handset. I do know that I can hit a line and start dialing digits even before the dial tone goes away (yes I am the fast Bunnie) and all the digits show up in the screen and the call goes through. There may be a slight delay of a half second that you just have to live with.

Thanks, Bunnie

You are right about the Bogen. I downloaded the manual. I may just sell it on ebay. It is a little much for a home.

You menioned setting all your phones to idle. That was one of my first changes. I prefer to choose which line I want.

The only reason I asked about the dialing delay is that I have seen a Toshiba system without it. I previously bought a DK16 system for a friend that didn't have the delay.

- John

I think the delay is so the Toshiba system can proccess the digits before sending them out. If you set the trunks to "Immediate Cut-through" Then you will connect directly to the trunk line. I think the delay may be gone (can't remember), because now it's just sending DTMF without proccessing the digits dialed. No matter what, you have to wait for dailtone from telco before you dial.

Problem is: You Will Lose REDIAL!

I don't know why you would set it for idle. If you pick up the handset, I would think you want either intercom or a line. You can dial a number without pickup up the handset or picking a line. Dial 9 first to call an outside number. Just leave the phone on-hook and just start dialing, as fast as you can.

Speaking of DK; I'm not really a DK person (started on CTX), but I now service them sometimes. Had a guy that dialed so fast after pressing the line key, that the telco would very often miss the first digits. He made many wrong number calls.

Are you talking about the dtmf being played back while you're dialing?

I admit this is not really a problem. If I press a line and start dialing, the digits must go into some sort of buffer. About a second later, I hear the touchtones. If I were to press a line and wait the second before dialing, then I would not hear the delay.

The reason you hear this "delay" is that the phone system is processing (saving) your dialed digits to use, for instance, if you press the redial button.

I was able to get rid of the delay, but the redial button has been disabled. I can live with that.

I never asked about setting up an IP phone. Is it possible to add a card into my CTX100 that will allow me to use an IP phone when I am traveling to connect into my phone system?

Yes. You can add the BIPU-M card for VoIP stations. You will need a Public IP address from your provider. Toshiba's IP functionality is awesome!

Figure on spending a couple grand. The card, the phone, etc.

If you could just put an adapter into a digital port and pay a few hundred bucks more people would do it, but it is expensive to do for one or two phones.

Sounds expensive. Someday maybe it will be reasonable. I read there is a software phone for a PC. That would probably be more reasonable.

Then you still need the BIPU-M card AND the softphone license!

Would I need to have a static ip address or could I use one of the services that can keep track of my dynamic ip address?

You need a static PUBLIC IP Address outside any firewall.

The Dynamic DNS sevices require software to run on a PC to work. The Toshiba can't run it. If you had it behind a NAT with software on another PC would work, Except the Toshiba BIPU (and new LIPU) does not work behind a NAT router.

I have installed a Netgear router that ran the client for dynamic DNS services, and created a VPN tunnel. If you had 2 of them, they would create a VPN tunnel, which would solve the problem of being behind a router. You would be limited to the nummber of VPN tunnels you could create.

Other then that, you are pretty much stuck with a static public IP in front of a firewll.

The Software IP works good, but as was said, requires a license on the Toshiba CTX to connect. The BIPU has been discontinued, but I'm sure you can still get it for some time. The replacement, LIPU, would also require an IP endpoint licence for each IP phone. Not sure how much each cost, but a package of 16 retailed for over $1k.

I did not realize that the Toshiba system would not work behind a NAT. I thought the phone system could be set to the DMZ port. Then another pc on my network could have the dynamic ip software.

Any VOIP in general does not work well behind NAT, even using DMZ. I have not heard of anyone getting Toshiba's VOIP to work behind a NAT router. Some people even have a problem with the BIPU behind a firewall (even though Toshiba recomends a firewall).

The IP phones can be behind NAT, but not the phone system, unless you use VPN.

If you are the type of person (like me) that has to know why NAT won't work, look at this
https://www.newport-networks.com/whitepapers/nat-traversal2.html

I doesn't talk about Toshiba specifically, but about VOIP and NAT in general

Hey, before you worry about all the small stuff, are you going to buy this much equipment to run a phone?

Have you priced the equipment?

If you are really serious about spending a few grand, then fine, but its more than your 100 so far and if you're not going to spend that, then lets enjoy the system as is.

I just like to know all the options. If I just wanted a boring old phone, then there would be no options. This is much more fun.

Is there any way to get the caller id information to stay on during a call or at least be callable? I set the caller id button, but that only works if the call is on hold.

NewTecky -- FYI..............The BIPU has not been discontinued. It is to be used in the CTX100 and 670. The LIPU is the IP card for the rack mount CIX100/200.

Err... it also works for the CIX 100/670. We have 2 LIPU/S in our 670.

Well, I saw a notice some time ago on Toshiba's website that they were going to stop making the BIPU, but will ship as long as they have stock. The LIPU does everything a BIPU-M and Q does, and more. Bad part is that an LIPU requires an IP license, while a BIPU only needs enough port licenses.

I just put in an LIPU into a CIX-100 (wall mount) yesterday (with the new 4.0 proccessor).

regarding the posts about MOH... why do you need a transformer or something of that sort? just buy any regular audio cable with a mini plug on one end and phono(rca) on the other. or buy a mini plug and phono plug and make your own out of cross connect or cat3 cable. it works.

The MOH input is usually 600 ohms (unless you have a 600/8 ohm switch) and the line output of a radio or CD player is 8 ohms.

If you can make it sound good enough without a transformer, good for you.

In all honesty I was taught to put in a matching transformer, they cost about $3 and it seemed reasonable to do.

Maybe its not needed, I don't know, its just what they taught me to do and I've always done it that way. Sorry if I gave bad advice.

All I can say is the $3 transformer from Radio Shack worked great. I am more comfortable matching the resistance.

Is there any way to change the intercom dial tone so it sounds different than the regular one. Older Toshiba models have a different intercom dial tone.

How about a door phone question? Is it possible to ring all phone or just a single phone? When I ring a single phone, there is no problem. When I attempt to ring a phone group, nothing happens. I must be making a mistake.

Look in the user guide, changing ring tones is a user thing, but you can do it too under the dial tone buttons in station key programming. The different tone stuff is in the USER guide.

I've never tried to make a group of phones ring from a doorphone on the CIX but I have to assume it can be done. Sorry, but its almost 1 PM and I'm supposed to be home, not doing this. I can look tomorrow if no one answers before then, glad you're happy with the transformer, I don't think they lied to me back in phone school 21 years ago and I can afford $3.

I know of no way to change the sound of the intercom dialtone. You can change the ring tone though in user programming.

I can only do it for digital phones, using a PhDN or Page Group assignment.

As for changing the intercom tone, I believe you can, by changing the "intercom" pitch (at key assignment) to something other than 01/02. (eg. 11-17)

You said there is a way to get the door phone to ring all phones in a page group. How come when I set all phones to page group 1 and set the door phone to page group 1, nothing happens? I must be forgetting something. Do I need to create a phDN for every phone?

You said there is a way to get the door phone to ring all phones in a page group. How come when I set all phones to page group 1 and set the door phone to page group 1, nothing happens? I must be forgetting something. Do I need to create a phDN for every phone?

Sorry that I misread your post about changing the tone of the intercom, I somehow thought you were talking about the ring tones so two people close together could hear if it was their phone or the other phone that was ringing.

Maybe I am missing something, but if you set doorphone RINGING, how would that come across as a voice annouce to the page group?

If you set the door phone to ring a phantom, you would have a phantom owner and put the phantom button on each phone and set it to ring.

Now if I've screwed up anything this time, let me know and I will start drinking Becks before I read the question.

A Becks sounds good to me.. Is it happy hour yet?

With the pressure on me keeping this place going with every possible crazy thing happening, every hour should be a Becks hour. It is half past midnight, and yes that is a Beck's hour right now.

Thanks for the idea, I'll toast you and the bitter cold weather you must be having right now.

Well you probably live down there, the warmer part of Maine, 15 below in Allagash was a bit much for me.

Hi everyone,

I just inherited a CTX100 w/ IVP8.
I need to find out how to reset the voicemail passwords. There was a suggestion on this forum of taking the ***** and editing a certain line in **** file, however I was not able to find that line.
I am running WinAdmin 1.13 if it makes a difference.
I would appreciate someone PM-ing me on how to accomplish this task.
Thanks for your assistance,
Chris

Welcome to the board BUR01. We can't post instructions on how to reset passwords on this open forum. But I have PM'd you. Thanks.

My CTX100 is working great, but there are a couple of nagging problems.

1. One of my 20 button phones only works partially. The left 10 buttons work, but the right 10 buttons are dead. I tested the phone at another port and it worked fine. Why would that port have this problem?

2. How can I keep the caller id information on the screen when I pick up the phone. It goes away immediately and starts timing the call.

Make sure the phone is programed as a 20btn phone sounds like it is programed for a 10 btn.....try hitting your page soft key on the caller ID??

I program my system using WinAdmin. It looked like the program took the change from a 10 button phone to a 20 button phone. That port did have a 10 button phone at first. The WinAdmin screen shows me the right 10 buttons are programmed.

You mentioned a soft key for caller id. I would prefer not to program a key for this purpose. I would rather the screen be used for caller id than to time my call. Maybe this is not programmable.

if you want to store caller ID you have to program a CLID key.. and enable call history in the station dkt tab.... press the CLID button and use the volume up/down to scroll through

Thanks for telling me how to use the CLID button. It works quite well.

I fixed my other problem, where the right 10 buttons of my 20 button phone did not work. I just deleted that station from the programming and reprogrammed it.

- John

In the older CTX software versions, there was a bug where when u change the flex keys from lower to higher number (eg. from 10 to 20), u'll have to restart the system for the new flex keys to work.


Thats what I thought too. Ext X has intercom pitch 13 and Ext Y has intercom 15. Different ring tones for different extensions. Up to 4 different ring tones to choose from.

"Paging" is just the term used, it actually "rings" the phones. Set prg 507 to Paging Group, under destination number, enter the page group number (eg. 1). Then assign the extensions u want to "ring" when the door phone is pressed at page group (Prg 502). The phones won't be "paged" but will ring with a "ding dong" tone

Phantom owner isn't necessary, but ur right abt putting the button on each phone, and set it to Immediate/Delay ring. BTW, if u use delay ring, don't forget to increase the door phone ring duration (Prg 507 FB4)

Becks? I had to google this one.

From Becks.com:
"Everyone knows 'BECKS': from New York to ..."

Apparently, not everyone...

Alfee,

You sound very knowledgeable about the Toshiba System.

Now I understand why I had trouble going from a 10 button phone to a 20 button phone. My way worked, but it would have been easier just to restart my system.

You mentioned having my door phone ring a page group. I could not get that to work. I set my door phone to ring group 1 and each phone extension to ring group 1. When I pressed the door phone, all I heard was a click and no ding dong. The phantom extension idea did work. All I did was put that phantom extension on every phone that I wanted to ding dong. Using a page group would be a little better because it would save a button on the phone.

I see it is possible to have a day1, day2 and night ring. Although there is an automatic way change these settings, how can I do this manually?

Thanks,
John

There are many, here, who are more knowledgable than I am on Toshiba systems, I'm always learning something new from the forum. I'm also quite week to browse/post on the forums coz its our Chinese New Year holidays this week.

Assign a "Night transfer" button on an extension's flex key (Prg 205).

Day1 - "Night transfer" + 1 (no indicator)
Day2 - "Night transfer" + 2 (flex key flashes red)
Night - "Night transfer" + 3 (flex key permanently red)

Make sure that phone has the ability to change the mode in Class of Service

Both of you had good points. The method of changing modes day and night modes has changed from Strata VI days.

My next questions was covered earlier, but I wanted to make sure. Can a phone that is not programmed to ring get caller-id? Someone mentioned that the phone has to be set to ring. If this is correct, I don't understand why.

- John

Because, there could be calls coming in as DID, for this group or that and none of them would be set to ring for YOU.

No ringeee dingeee, no CID. You could lower your ring volume.

Question: Will this post get up to 100 and if so will it self destruct or will it show 3 digits?

Have there ever been any posts that got to 4 digits?

Some people have mentioned somthing called analog ports. How do analog ports differ from a regular POTS line? My fax machine is directly connected to a POTS. Maybe I could somehow connect my fax machine to my CTX100 system.

- John

POTS (Plain Old Telephone Service) are your CO, incoming lines, and they are analog, IE, not digital. Your DKT phones are digital, connected to digital ports on the switch.

You can hook up an analog device, ie fax, modem, standard telephone, to the CTX if you have an ASTU, or a BSTU card installed. A PDKU, BDKU, ADKU, or BWDKU are all digital only cards. There is a half digital, half analog card, but I've never seen it. The ASTU is harder to see, because it is a circuit board, if installed, under the left cover.

I've never seen much of an advantage to having a fax in a system without a PRI. Most people have a dedicated line for fax anyway. I can see if it is primarily outgoing, then you could share the same lines as everyone else. I could maybe see if you created the auto attendant menus to send fax calls to the fax.

I usually keep them on their own lines.

Newtechky is correct, analog and POTS mean exactly the same thing, different letters.

The CTX/CIX will accept any of the older single line port cards, PSTU, RSTU, RDSU in addition to the BSTU and ASTU. Is that enough U cards for U?

The RDSU came equipped with two single line ports and two more could be added with a daughterboard, and the bottom four ports were the same as a PDKU which would run 2000 series phones such as 2020SD.

If you have a small place with few lines or a mansion with few lines for that matter, the fax can be put on the system and used to make calls out but this blocks faxes from being received.

Only 22 more posts to go to reach 100, don't stop asking questions now.

On top of the cards mentioned by bunnie, we also have BSLU and BSLS for 16 analog port on 1 slot.

Are those cards new or old? I can't find a reference to them in the manual.

There is also an LSLU for the CIX 200 only.

Just a few more posts and we will be over 100.

Earlier I asked about a dialing delay when I make calls from a phone on my CTX100 system. Someone rightly told me that if I eliminated the delay, I would lose the redial button. I know someone with a DK16 system. This system has a redial button and no delay. Anyone know why?

- John