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#178819 11/08/04 05:18 PM
Joined: Aug 2004
Posts: 1,479
Likes: 13
Toner Online Happy OP
OP Online Happy
Joined: Aug 2004
Posts: 1,479
Likes: 13
Hello all.

I'm trying to set up a voicemail transfer button on a DK280 system w/ Stratagy Flash and no SMDI. What is the best way to accomplish this? Mailbox 998 doesn't seem to work at this point. Do I need to CFA an analog extension to the VM and give it an VMID of 998? Any other hints?

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#178820 11/08/04 06:16 PM
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017
All you have to do is:

1. Go to groups and chains, enter 998 for digit 2 in MB 990 and 991 (make sure you do it in both 990 AND 991).

2. Put a DSS key on the phone for the first port of VM. If the first port is 032, then put #032 under a button. Label this button "VMXFR".

Now, when you want to transfer a call to VM, just say, "I'll put you in his Voice Mail. Don't go away...", then press the DSS key labeled VMXFR, wait for the main greeting, then put in 2# MB number and #, and hang up. The caller will hear the users main greeting.

Of course, if you want to use single digit 8 instead of 2, then you would press VMXFR and put in 8# MB number # and hang up. You get the idea...........

This is how we've been doing it for about 12 years. Works great, every time......

Good Luck


[This message has been edited by Voyager (edited November 08, 2004).]

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#178821 11/17/04 05:27 PM
Joined: Nov 2004
Posts: 149
Joined: Nov 2004
Posts: 149
I use a similar process.

set up DSS button on phones (either first extension or dist hunt grp port)

In the Stratagy
Create mailbox '8'
set direct message box in config as 8
set digits in a mailbox that starts with 8 to 1

transfer by pressing the vm trans button, 8, ext number, hang up

call goes directly to user's box

similar logic but fewer keystrokes to xfer

have fun

"It's like the man said...never take life too seriously, you'll never get out of it alive" Bugs Bunny

Moderated by  Carlos#1, phonemeister 

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