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Joined: Sep 2004
Posts: 22
Member
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Member
Joined: Sep 2004
Posts: 22 |
Hi,
Pls can someone advise how to transfer a call from a Reception handset ?
Our receptionists are using DK2020F-SD handsets with DDSS2060F units, although it seems that the DDSSxxx parts are not actually used.
The receptionists claim that when they have a call for someone who is out of the office they try to transfer the call to the perons voicemail but they say the call won't 'release'
I also understand that the Receptionists can transfer a call directly into a users voicemail box instead of transferring the call to the extension for it to ring and ring.
Any ideas ?
Cheers!
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Joined: Mar 2001
Posts: 581
Member
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Member
Joined: Mar 2001
Posts: 581 |
seb
you need to assign extensions to the buttons on the dss. default they are conseqeutive(sp.) with the port numbers. i usually install the dss on port007.
m
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