Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#179063 12/16/04 01:08 PM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
OP Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
Today, I was doing some Button Programming (Program 39)on a 424i 1 cabinet with a Strategy 4 port VM card- 2020sd phones...and decided to program all of the phones the same for continuity's sake and did a range of phones when I reprogrammed. I got a call when I got back to the office from the customer, saying that they could no longer access their VM boxes. I'm assumming what I did, was to reprogram "flexible buttons" on the VM ports (024, 025, 026, 027). The phones range from 000 to 023 then skip to 032 to 039. I forgot. What can I do to undo this. Can I go to Program 39 and just blank out those 20 keys on those VM ports that I inadvertantly programmed?? How do I blank out those keys? Or is something else the problem. Was some other program affected?? What should I do first?? To access the VM box the customer hits the MSG key then 51*. I'm going there tomorrow to see what the deal is. Any ideas?

Atcom VoIP Demo
VoIP Demo
#179064 12/16/04 01:16 PM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
OP Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
Maybe I just figured it out myself. One of the buttons that I replaced was the Speed Dial (497). I think that you need that to make the "*" and "#" work. No??? Yes???

#179065 12/16/04 04:24 PM
Joined: Nov 2004
Posts: 149
Member
Offline
Member
Joined: Nov 2004
Posts: 149
yep, without a speed dial ,497, * don't work


"It's like the man said...never take life too seriously, you'll never get out of it alive" Bugs Bunny
#179066 12/16/04 05:01 PM
Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
OP Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268
Well, after getting a call from customer saying that they can't call forward their main line to the answering service--(*72)--I knew for sure what it was. I high-tailed it there and put the SD button back where it was on everyone's phone. Ya Know, I knew that 10 years ago, but for some reason it just left my brain. I won't forget THAT piece of Toshiba trivia again.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,879
Posts637,002
Members49,673
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
briguy, Eddie Mac, Georg Andreev, kate85034, rodapech, Stormin Protection
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 10
teleco 6
dexman 5
jsaad 5
Shahza 4
tim10 4
Who's Online Now
0 members (), 93 guests, and 17 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5