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#179194 01/10/05 06:11 AM
Joined: Dec 2004
Posts: 6
McInnes Offline OP
OP Offline
Joined: Dec 2004
Posts: 6
Please could someone tell me how to transfer a call directly to a particular person's voicemail. I have a Toshiba Strata DK280 telephone with Strategy Voicemail system. At the moment it only goes though to voicemail if the extension rings out.

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#179195 01/10/05 03:09 PM
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
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Posts: 2,017
Heres what you do......This works like a champ on the Stratagy.......

Go into Stratagy Admin, and in MB 990 and 991, do alt-G for groups and chains, in single digit 2 (or any empty digit) put 998. Make sure you do this in 990 AND 991.

Put a DSS key on the phone for the first port of Voicemail.

Lets say you used single digit 2. While you have a caller on the line, press the VM DSS key (This puts the caller on hold), when the main greeting answers, enter 2#, then the MB number and #. Then hang up. The caller hears music then the MB owners greeting.

Make sure you hang up right away so the caller hears the complete greeting.

So thats DSS key + 2# + MB NO. # then hang up.

Feel free to e-mail me if you have any more questions! Good Luck

Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom

Moderated by  Carlos#1, phonemeister 

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