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Joined: Nov 2004
Posts: 11
Member
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OP
Member
Joined: Nov 2004
Posts: 11 |
I've added a new user to our voice mail system, but when we try to access it, we get "that was an invalid entry" upon entering the extension, same thing happens when I try to transfer someone to the voice mail. He's in the directory, the system isn't locked.....help!
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Joined: Aug 2002
Posts: 4,919 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,919 Likes: 1 |
Did you add it using the admin program in a PC or with the admin mailbox?
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Joined: Nov 2004
Posts: 11
Member
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OP
Member
Joined: Nov 2004
Posts: 11 |
Just from the reception phone...
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Joined: Aug 2002
Posts: 4,919 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,919 Likes: 1 |
Go back to the admin mailbox and readd the mailbox. Or access with the admin program and see if the mailbox is there.
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Joined: Nov 2004
Posts: 11
Member
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OP
Member
Joined: Nov 2004
Posts: 11 |
sorry, I don't get it. should I be physically looking at something? or checking the admin voice mail? if it's the latter, there are no messages.
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