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Joined: Jan 2005
Posts: 5
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Joined: Jan 2005
Posts: 5 |
On our Sratagy DK280 we have DDI that rings engaged constantly. However if you ring the extension number from internally then it rings o.k. but as soon as you dial the numbers DDI its gives an engaged tone.
Has anybody seen this problem before ?
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Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
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Define "engaged tone"..........
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Joined: Jan 2005
Posts: 5
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Member
Joined: Jan 2005
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Is this on a T-1 or PRI?
Make sure the DID number is pointed to a valid extension number. Also, double check program 17.
Sounds like the DID number is not hitting your switch.....or the DK is rejecting it.
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