Line dead on DK280

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Line dead on DK280 #180582 05/10/05 11:17 AM
Joined: Apr 2005 Posts: 13 Fort Collins, CO tstuve Member
tstuve Member Joined: Apr 2005 Posts: 13 Fort Collins, CO	Hi We've got a DK280 with a doubled-up RCOU1 / RCOS1. One of the lines (#4) has no dialtone. If I swap ports on the RCOU1 line #2 goes dead and #4 comes up. I am assuming a bad RCOU board, correct? What am I overlooking? Thanks for your help. Tom

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Re: Line dead on DK280 #180583 05/10/05 11:22 AM
Joined: Feb 2005 Posts: 1,037 Stow, Ohio Toshiba Bob Member
Toshiba Bob Member Joined: Feb 2005 Posts: 1,037 Stow, Ohio	Do you have dialtone on all four lines? check for dial tone at the end of the jack going into the RCOU card

Re: Line dead on DK280 #180584 05/10/05 11:32 AM
Joined: Apr 2005 Posts: 13 Fort Collins, CO tstuve Member
tstuve Member Joined: Apr 2005 Posts: 13 Fort Collins, CO	I've got dialtone at both jacks. However since there are two lines at each jack, how do I check which one is giving the dialtone? I had a bank of test jacks installed at the demarc and checked line 4 there. Have dialtone at demarc. tom

Re: Line dead on DK280 #180585 05/11/05 01:45 AM
Joined: Mar 2001 Posts: 581 northern lower mi martin Member
martin Member Joined: Mar 2001 Posts: 581 northern lower mi	tsuve you most likely have either a bad crimp or card unless you have a replacement i'd replace the modular plug first. cards are getting cheap though. m

Re: Line dead on DK280 #180586 05/11/05 06:09 AM
Joined: Sep 2004 Posts: 1,436 Sallisaw, OK USA junkman Member
junkman Member Joined: Sep 2004 Posts: 1,436 Sallisaw, OK USA	Since the problem moves when you swap lines, the card is good. Line 1 (or 3) is on the center pins, line 2 (or 4) is on the next pins out. Most likely a bad crimp. Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.

Re: Line dead on DK280 #180587 05/11/05 06:14 AM
Joined: Apr 2005 Posts: 13 Fort Collins, CO tstuve Member
tstuve Member Joined: Apr 2005 Posts: 13 Fort Collins, CO	Thanks for the replies. I tested continuity on the plug and it looks like a break. I called our phone guy who installed the test bank at the demarc. I'm guessing that's where the bad crimp is. Tom

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