sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems button programming on a DK40

I have inherited another techs DK40 install just last week. Something weird is going on.

They have a mix of 2010's, 2010SD's, and 2020SD's. I have looked at the phones programming in load 39 and find that the programmed buttons dont match whats physically on the phone. I edited the lines and nothing changed on the phone.

oh wiat, dummy Toshiba newbie question here...

Even though I can access admin programming and it looks like I am editing things, can I only edit and do work from extension 10 (port 000). Cause now I am thinking I am a dumb*** for trying to change things from extension 16.

Tell me thats why this didnt work, I love when the answer is stupidly obvious hahahaha.

Ray

You can do system programming from any DKT/EKT port on a DK40. Did you remember to press Hold to save your settings?

I have a feeling the previous tech changed some of the default port-to-intercom assignments..and your assuming they're defaulted..therefore the buttons aren't "jivving" with what the programmings showing for the 'default' port..because it isn't that port anymore. I suggest going into program 04 'station logical port-intercom assignment' and scroll through and see if and where any changes may be. I know it's program 04 with the DK280's and I haven't messed with the DK40 that much but I believe it's also prog. 04 with the DK40. Let us know what the problem was.

barster may be close. To check it, goto your display phones and enter Int.#402. Is th LOG Port the same as the PHY Port? If not, then the user has made changes to STATION RELOCATION (as described in the Admin User Guide)

Side note...Never ever tell the customer that this feature is available! They will mess up a system in a heartbeat. However, it does create service calls....

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Toshiba Technical Support at: fingerlakestelecom.net

are the key strip assignments in 38 the same
as the phone
and read caution of speaker to leave not hold
also if your doing a lot of 280/424
that ext 25 on dk is port 015 not port 025
i was rushed on thurs
and was programming on 000 programmed 038
pressed hold out and she lost keys

I will definately look at program 04 and see if things jive. It was really weird to go into 39 and see buttons programmed that didnt show up on the phone. I was wondering if maybe the ports didnt match the station #'s.

Though if I remember when I was programming 016 the intercom key was programmed as ##16 I think. I am pretty sure thats why I thought I was programming the correct phone.

Ray

[This message has been edited by milkweed73 (edited May 22, 2005).]

barster and voyager above were telling you to go icm #402 on the set if its a display
it will show port xxx ext xxx
in the display
if no display put one on
port 016 is x26
for x16 you should be in port 006

This message has been edited by KENB (edited May 22, 2005).]

[This message has been edited by KENB (edited May 22, 2005).]

I am not entirely sure if this applies to the DK40, but I know on the DK 16 and 16e you have to cycle the power on/off for the changes to take affect.

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Avaya Telephone Repair
Toshiba Telephone Repair

in 03 not in 04/38/39

MILKWEED....WHAT WAS THE OUTCOME??