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Joined: May 2005
Posts: 3
Member
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Member
Joined: May 2005
Posts: 3 |
Hi,
Just wandered what the correct or best way is for receptionists to transfer calls through to users voice mailboxes. I guess they can transfer the call through to the extension and then it will ring until it bounces to voicemail depending on whether call forward is setup.
I understand that there is another way for Receptionists to transfer calls directly to the mailbox for that extension ?
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Do you have a CTX[100 or 670] or a DK? Also, which Voice Mail do you have? ------------------ Toshiba Technical Support at: fingerlakestelecom.net
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Joined: May 2005
Posts: 3
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Member
Joined: May 2005
Posts: 3 |
Stratagy DK installed in a DK280
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Joined: Feb 2005
Posts: 1,037
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Member
Joined: Feb 2005
Posts: 1,037 |
Go into Stratagy Admin programming using your laptop and goto Mailbox 998 and copy it to mailbox 6. once this is done you can have the receptionist tell the customer one moment, hit transfer button or a voicemail button dialing the DHg and dial 6, wait until she hears the mailbox 6 say enter the mailbox number and dial the mailbox number and hangup. You can even put everything on a speedial button.
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