web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2005
Posts: 19
Member
Member
Offline
Joined: May 2005
Posts: 19
Currently calls coming into the 424 are disconnecting very slowly.

We can see incoming calls on a CO line, ring a station then release the station DN it was ringing but sit on the CO line busy for several seconds before it finally releases.

Anyone?

I have looked through program 15 and several others and I "think" things are set up per our incoming carriers specs. Is there somewhere to simply lower the disconnect timeout setting????

Ray


Ray Paskey
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 25
Member
Member
Offline
Joined: Jun 2005
Posts: 25
milkweed, What kind of trks do you have?..Are you hooked up to voicemail?
Normaly prog 15, codes 0 , 3 ,5 must be turned on to all trks.

Joined: May 2005
Posts: 19
Member
Member
Offline
Joined: May 2005
Posts: 19
They have Loop Start trunks, and yes we have an external voicemail (Aleen) off of 4 analog lines.

The release issue is with any calls. Like if a call comes in and is picked up by someone at the front desk, and is then transferred to to a room extension. The caller hangs up say after a few rings with no answer. The front desk can see that the room phone is no longer in use yet the CO that the call came from will stay busy for up to a minute or 2 more before its released (no room phones are not set up with any forwarding to VM).

Look forward to your thoughts.

Ray


Ray Paskey

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,934
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
DeanB 2
Who's Online Now
0 members (), 113 guests, and 31 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0