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Joined: Apr 2005
Posts: 49
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I just installed a DK40 with all new wiring in the building. Everything was working fine when i left however i recieved a call today stating extension 15 or logical port 005 is dead no lights on the phone no lcd display and nothing works. I visited the location verfied the jack was wired correctly and checked termination on the other end everything checks out ok. I have verified the jack works by jumping another extension over to it and i have also verified the phone works by plugging it into another extension however i cannot get ext 15 to power up. Is there something i can do i have to revisit the customer tommrrow to trace a CO line from the MPOE to the building. Any help would be grealty appreciated.
Greg
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Joined: Mar 2001
Posts: 581
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is it dead on the punch block in the phone room? i wouild look for a bad punch or loose clip.
m
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Joined: Aug 2003
Posts: 1,573
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By any chance did you wire 2 exts. to the same port.....
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Joined: Apr 2005
Posts: 49
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Its dead at the punchblock i have repunched a couple times even punching down to different jacks this did work at one time then all the sudden it does not work... I have not punched 2 exts on the same port.
Greg
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Joined: Apr 2005
Posts: 23
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I know you had said you checked all the wiring, but have you checked to see if maybe your color code is crossed on the block?
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Joined: Apr 2005
Posts: 49
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I know for a fact its not crossed on the block because it worked previously then just quit.
Greg
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
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Posts: 4,934 Likes: 1 |
Looks like its time to find a different cabinet or send that one for repair. ------------------ ssimpson@oneringtelecom.com Need a Telrad Programmer Kit? Telrad Programmer Kits How about some Camo? DUCKCAMO.com
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Could be that the black/blue,blue/black pair (port 005) is loose on the punch block. It's happened to me before. Try another tail with the pair wired directly to a jack.
[This message has been edited by phonemeister (edited September 07, 2005).]
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Joined: Apr 2004
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Is the connector on the card secure ? and
not angled when tightened
Have you recycled the system ?
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Joined: Aug 2003
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Its gotta be the pair......
In all my yearz, I never had a bad 005........
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