atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Analog ports on DK40i

I thought it went like this:

DAY 81 is immediate
82 is 12 second delay
83 is 24 second delay

DAY 2 84 is immediate
85 is 12 second delay
86 is 24 second delay

NIGHT 87 is immediate
88 is 12 second delay
89 is 24 second delay

Still sorting this out... will report when finished.

There is something weird going on that could very well be due to ringing more than one VM port.

Thanks!

jw

Okay... now I'm a bit confused.

82 = 12 seconds
83 = 24 seconds

understood, but my stopwatch says 12 seconds = 4 rings.

I can put 008 into Prog 82, no problem, then what do I do for 009-011? The hunt group is set and I know it rolls over, but how do I be sure those three (009-011) do not ring and just accept the rollover?

I do suspect that the VM is currently ringing on all 4 ports or at least more than one... occasionally the VM will answer a call twice, that is... it will pick up again on a call it's already on... the "confusion" the Bunnie referred to?

jw

put 1st v/m port 008 in 82 or 83 as your my prefer and look @ bunnies comment above re program 33
so mail ports hunt from 008 to 011 and back to 008

Hopefully that will take your confusion away

I need to make sure my Prog 33 is correct...

I originally put in port numbers 8-11... decided that was not right and put in station numbers 18-21.

Now I think I have both in there and it should be one or the other. If needed, how would I clear 33 and do over?

I do think the "hunt" is working so maybe I should leave it alone.

jw

It is my understanding that if you have the VM ports in a hunt group (program 33 or *41) you would only need to put the first VM port into program 82. Once it hits that port the hunting will take over if more than one call comes in.

Are you using distributive hunt (*41) or station hunting (33)?? It would be a whole lot easier if you used distributive hunt!

Amy

Okay, here is where I am...

I put 008 into prog 82, but the VM picks up immediately, so... either prog 82 is not working or (more likely I suppose) 009-011 are ringing immediately and therefore the VM picks up immediately. ???

I have not done any 81 programming to this point. I was hoping I could leave that alone

I had to put the VM back to 4-ring delay to keep it from picking up.

I'm using 33 for hunt because the VM instructions said to. I have not looked at *41. *41 in my book says for DK424 and does not mention DK40i. Oh wait... I see *40 must be the one.

I do think the prog 33 is working because it definitely rolls from 18-19-20-21. I am concerned however that I may have 33 programed wrong because I think I have the port numbers and the station numbers in there.

I recall that some of the station numbers (for the phonesets) changed after I put the analog board in. Since all the phones were set to ring immediately I'm wondering if all the VM ports retained that programming and so 009-011 are still ringing immediately. I guess I need to re-prog 81 to make sure 009-011 are not in there.

I am a little loathe to mess with prog 81. Some of our phones flash instead of ringing and I don't want them to start ringing. (Maybe that's a different setting? I don't know.)

Assuming that one or more of ports 009-011 are in immediate ring (81), how do I get them out?

So close...

jw

First, I congratulate you on getting this far. It looks like you are going to manage to get this set up and running the way that you want it to.

Second though, I need to point out that, by your own admission, you have spent something like 8-9 hours on this? I would guess that this is a conservative number as it probably does not include the initial time that you probably spent reading manuals to get familiar with the system.
A competent Toshiba tech would probably have gotten it all up and running in under an hour.
Time is money and my time is worth a lot to me.
I still think that hiring a competent tech would have been a better way to go.

in 81 you turn out the leds for ports 008*011 PORTS NOT STATIONS

on your co lines 1-20

If PORT 008 is in 82 that should be in order

PORT 008 should not be in 81

my integration for a voicegate mail to tosh is 33 or *41 not both. PORTS NOT STATIONS

then bring the mail back to 0 or 1 ring ring

according to your posts the voicemail ports are PORTS
008-011 sounds like 33 if wrong ?? if you put extension 018 etc.

Happy... Happy...

Turns out, as suspected, that 009 was in prog 81. Now it's not and everything is crack-a-lacky.

It is now working exactly like I want it. Unless I have fouled up something as yet undiscovered I believe I'm finished.

Paul, your point is well taken. However, I'm responsible for everything technological in the office... and I just made myself more knowledgable and more valuable to the firm... and I can handle any future changes as well on this system.

One more Curious George question, when I checked port 009 in prog 81 it had LEDs 1-4 on and LED 10 on. We have 4 CO lines. Why would LED 10 be on?

THANK YOU again to everyone for the tremendous help.

jw