|
Joined: Apr 2005
Posts: 69
Member
|
Member
Joined: Apr 2005
Posts: 69 |
Do any of you guru's have a SIMPLE line by line setup for LCR on a 'Shiba CTX/CTI 100? Sales person sold a 100 to a customer w/ multiple tenants and I want to be able to make tenant1 have access to only their lines, tenant2 have access to only their lines.... while ONLY having to dial a single "9" from any station. I've had tech support help me out on this in the past but just can't remember ALL the steps required.I know that I have to set up individual line groups for each set of lines,allow something in COS, and change line group access in station programming but that is about as much as I can remember. We've had a falling out with Toshiba (something about not meeting our sales goal) and I'm not gonna pay for a "tech support token" at 200.00!! Thanks in advance....
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Nov 2005
Posts: 645
Member
|
Member
Joined: Nov 2005
Posts: 645 |
Not meetng the sales goal...boy does that sound familiar!!!!!
LCR isn't one of my strong suits but it sounds like you are on the right track.
|
|
|
|
Joined: Mar 2005
Posts: 406
Member
|
Member
Joined: Mar 2005
Posts: 406 |
Have you looked at the Web Knowledge Base on FYI. There is a program guide to LCR there that shows step by step guide lines.
|
|
|
|
Joined: Jun 2005
Posts: 2,722 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,722 Likes: 7 |
I could not find it when I tried to do the same thing. LCR is not my sstrong suite either, but I actually got that same scenario to work after a bit of work. It was actually easier then I thought.
Overview:
Make 2 OLGs.
Under Station assignsments, set LCR group to 1 or 2, depending on which OLG they are to use.
Set Route Choice Table, Route Definition, OLG number to 1
Do the same thing with all 2s
Set table in Route Plan 1, Station LCR group 1 with Route Choice Table 1 (make sure you do this for weekday,weekend, and holiday).
Do the same thing with Route Plan 1, LCR and Route choice table both at 2.
This should do it unless I missed a step somewhere.
|
|
|
|
Joined: Aug 2005
Posts: 259
Member
|
Member
Joined: Aug 2005
Posts: 259 |
dont forget about incoming line group, for tenant night switching
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
Member
Joined: Mar 2001
Posts: 3,869 |
Why would you do LCR when all you want to do is restrict access?
Could you not put all the lines in a dial 9 group and restrict outgoing line access to the A lines to group B and restrict outgoing line access to the B lines from group A.
The lines are going to ring at the phones designated to do so, not at the other companies phones? Why would there be a problem with incomming?
Am I missing something here?
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
Joined: Jul 2005
Posts: 139
Member
|
Member
Joined: Jul 2005
Posts: 139 |
Originally posted by Old blond hippity hopping Bunnie: ... restrict outgoing line access to the A lines to group B and restrict outgoing line access to the B lines from group A.
How would u program the restriction? Abt the LCR, i believe newtecky got it all down.
- alfee -
|
|
|
Forums84
Topics94,515
Posts639,961
Members49,847
|
Most Online5,661 May 23rd, 2018
|
|
1 members (WolfpactVI),
147
guests, and
42
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|