|
|
|
|
Joined: Dec 2005
Posts: 14
Member
|
|
Member
Joined: Dec 2005
Posts: 14 |
i don't have much toshiba experience at all and just trying to help a customer out.
they have a dkt-2010sd and the ringer has become 'beeping' as opposed to 'ringing' and they can't figure out how to change it. i took a quick look at it and couldnt do it myself. i checked the owners manual and couldnt find anything about setting ring tones in there.
any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Is this an incoming call transferred by voicemail? If so, make the voicemail perform an unsupervised transfer to the extension.
|
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
|
Member
Joined: Mar 2001
Posts: 3,869 |
Is the call beeping in their ear while they are on a call?
I've never heard of a Toshie "beeping" over the speaker.
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
|
Joined: Sep 2005
Posts: 2,049
Member
|
|
Member
Joined: Sep 2005
Posts: 2,049 |
This may sound like a stupid question but are they using a headset while they are on the phone or when the phone is idle ? If it is beeping when the handset is on hook and no headset , swap it with a set that rings and see if that set works ok . Might just me a bad set or even a simple issue .
Let It Be , I live in a Yellow Submarine . SCCE
|
|
|
|
|
Joined: Dec 2005
Posts: 14
Member
|
|
Member
Joined: Dec 2005
Posts: 14 |
yeah, i'm not going to have any kind of programming access to this system. if anything i just wanted to give her a call telling her how she might be able to fix it.
there's no headset involved at all.
|
|
|
|
|
Joined: Dec 2006
Posts: 5
Member
|
|
Member
Joined: Dec 2006
Posts: 5 |
That happened to us when we changed from voice first on the attendant's console to tone first. When the attendant's console is set to voice first, and all other stations are set to tone first, then the stations "ring" each other, not beep each other. When the attendant's console was switched to tone first from voice first, that's when the rings turned into beeps. Might be the case for you.
|
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
|
Member
Joined: Apr 2004
Posts: 4,991 |
Jake this is an old post is from 3/06 and the poster has long resolved the issue.
Most posts are resolved within a few days of posting.
|
|
|
|
Forums84
Topics94,527
Posts640,019
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
273
guests, and
70
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
