sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Incoming caller ID (SMDR) on older systems

I'm not so savvy with the older Toshiba systems. Need some advice here...

On an ISDN line, is it possible to get incoming caller ID on the DK424/strata CT via PIOU? I think I've done the necessary programming, but no incoming caller ID on SMDR.

When you say ISDN do you really mean ISDN and not a PRI circuit? If so, I've never done an ISDN line in my life.

A PRI would push the caller ID through and it would show up on the ringing phone's display and print out on the smdr.

Have you set options in program 60?

Are you getting any printout from the SMDR? If not, do you have the correct port of the two and the correct straight through 3 pair cable to the PPTC-9?

My bad, PRI circuit. Over here, we call them ISDN lines.

I'm getting outgoing SMDR numbers, but not incoming.

Will recheck program 60. Thanks Mr. Bunnie.

caller ID on a DK you will only get name or number can't remember which one it is ,,I have done several DK 's switching customers to a PRI and if the carrier is sending both name and number incoming calls get a fast busy.

You can only get number on a 424 with PRI, the s/w won't let you have both. If the LD switch send both it confuses the Toshiba CPU and you won't get it to work correctly as the software was not designed for that on a PRI.

In program *68-1 LED 3 You must set it to ON or OFF for your PRI group (probably group 1). Default is off.

Ask your PRI provider if they are sending it for sure and if both 60 and *68-1 is set correctly, you may want a PRI provider technician to come out.

They can only send NUMBER on a PRI, not name and number. If they are trying to send both, it will screw up everything in the cpu.

PS it is Bunnie or Ms. Bunnie, but certainly not Mr. Bunnie. Thanks

Bunnie:

It has always been my understanding that there are two types of ISDN circuits; ISDN-BRI and ISDN-PRI. BRI (Basic Rate Interface) meaning two B channels @ 64K each plus one D channel @ 64K. PRI (Primary Rate Interface) being 23 B channels @ 64K each plus one 64K D channel. Since these channels are basically pipes into or out of the system, I would assume that ISDN is the same either way. It's just the number of B channels that differentiates them. Doesn't that make ISDN the same thing no matter how it is used? I don't work with ISDN-BRI much, so I am not clear, but it sounds like ISDN is a single product. It's just offered in different sizes.

Toshiba 424 software (I believe starting at 4.0) would let you have ANI, Automatic Number Identification, on a PRI but had no software to read out the name. You would get number just fine, but the CO (LEC or CLEC) sent both name and number, it confused the CPU so much that you got a busy on all incommming calls.

You also could not do a flash transfer on a PRI but could on a regular T-1 with an RPTU-1 with a software update or a RPTU-2. You needed a "B" channel transfer that was not possible with the Toshiba software on PRI.

The ISDN-BRI was for doing ISDN extensions or lines and I have never worked on one of those, they were priced by the LECs so badly that no one ordered them around here. I belive they were better priced or whatever in New York and were OK out there. I think you had a 56K channel for each port of a ISDN-BRI.

Europe had the ISDN way before ADSL came along, the the European governments wanted their people to have modern fast telecom, so ISDN-BRI 56K was pushed heavily as your basic telephone service across the pond.


Ms Bunnie, telecom history teacher signing off.

Thnks Ms Bunnie.

alfee,

Just a quesion, can you also check into Program 60-1 where LED01 (Intercom)is ON?

Maybe this might help