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#185228 06/05/06 10:11 AM
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nhbilly Offline OP
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Toshiba Strata CIX

Am I missing a step?

I have assigned a DSS key with an extension. So that it rings the secretary and the owner, but only the owner of the extension can pick it up. I want the secretary to be able to pick it up. I hope this makes sense.


thanks,
nhbilly

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#185229 06/05/06 11:58 AM
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DSS keys don't ring on a Toshiba. You'll need to make a secondary DN(s) of the boss' extension on the secretary's phone and make it ring.

#185230 06/06/06 04:42 AM
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nhbilly Offline OP
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thx

geesh that was simple. thx for the pointer

Well the light on the secretary's phone blink but it doesn't ring. Is it possible to make it ring?
I already checked the Immediate Ring but nothing happens.


thanks,
nhbilly

#185231 06/06/06 11:22 AM
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I would try this step but it talks about programing port #. I have no clue.

https://www.sundance-communications.com/cgi-bin/ultimatebb.cgi?/ubb/get_topic/f/11/t/000042.html

#185232 06/06/06 03:57 PM
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Erm, that one is based on the Strata DK series. But if your system is a CTX, then this would not apply.

The port that its being mentioned is the physical port of the extension you want to ring as indicated on program 04 on the Strata DK sereis.

#185233 06/07/06 05:13 AM
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nhbilly Offline OP
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Quote
Originally posted by MrEngineer:
Erm, that one is based on the Strata DK series. But if your system is a CTX, then this would not apply.

The port that its being mentioned is the physical port of the extension you want to ring as indicated on program 04 on the Strata DK sereis.
totally forgot I have a CIX.
so anymore hints?

#185234 06/08/06 09:49 AM
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double click on the specific DN key under keymaps and there you can choose no ring, immediate, delay 1 or delay 2

#185235 06/08/06 10:35 AM
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Quote
Originally posted by Amy DeBruyne:
double click on the specific DN key under keymaps and there you can choose no ring, immediate, delay 1 or delay 2
I've done that. Currently its at no ring but when I set it to ring immediate or delay the secretary's phone will not ring or flash, but if I leave it on no ring it flash but won't ring. :confused: mad :confused:

#185236 06/08/06 08:07 PM
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Are you using Winadmin or eManager to program the switch?

#185237 06/09/06 04:16 AM
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Quote
Originally posted by phonemeister:
Are you using Winadmin or eManager to program the switch?
eManager

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Moderated by  Carlos#1, phonemeister 

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